Technical Support Specialist

3 дней назад


Киев, Киев, Украина Solid Layer Полный рабочий день

We are looking for a proactive and experienced Technical Support Specialist who will be engaged with ads accounts' (FB) maintenance, integration and occasional Client interaction.

Responsibilities:

  • Conducting mass testing of accounts before transferring them to clients or account managers

  • Verification of: IP addresses, proxies, bindings, account age, history, limits, trust score

  • Keeping a report on test results in Notion

  • Evaluation of the quality of the material and providing feedback to sellers

  • Searching for new suppliers and testing their products

Requirements:

  • Deep understanding of account types (FB, BM, FP, Logs)

  • Experience in account testing: quality, longevity, compliance with technical specifications (TS)

  • Knowledge of anti-detect browsers (Dolphin, Indigo, etc.)

  • Systematic approach, accuracy, ability to work with a large volume of information

Will be a plus:

  • Proficiency in Excel/Google Sheets

  • Own base of sellers or skills in exploring new sellers

  • An analytical mindset


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