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Head of User Support Department, Information Systems Department
2 недель назад
JSC "Bank Credit Dnipro" - a universal bank offering a full range of financial and banking services - invites the Head of the User Support Department of the Information Systems Department to join its team
Work schedule: five-day work week, Sat., Sun. - days off
Job responsibilities: Technical support (IT) for users of the Information Systems Department .
Main functional responsibilities:
- Managing the IT support team;
- Ensuring uninterrupted operation, support, and updating of the organization's IT infrastructure and previously implemented systems and services;
- Building, implementing and supporting Helpdesk at the organization level;
- Configuration, administration and support of the network and its users;
- Providing consulting support to the customer;
- Building, implementing and supporting an IT infrastructure monitoring system.
Candidate requirements:
- Higher education;
- Experience in management positions in the banking system and IT industry for at least 3 years;
- Successful experience in implementing IT projects, products and services, network management, development and support;
- Knowledge of basic banking terms and operations, banking software packages, bank business processes, ITSM (IT Service Management);
- Sociability, stress resistance, adaptability to innovations.
We offer:
- Official employment and stable work in one of the leading banks in Ukraine;
- Health insurance;
- Fixed salary;
- Social package in accordance with the Labor Code;
- Opportunity for professional development and career growth;
- Corporate training.
If you want to work in a well-known, stable company and develop - send your resume
