Operations Manager

1 день назад

Киев, Киев, Украина The Sleeper Полный рабочий день

About SLEEPER

Sleeper is an international brand of versatile clothing, founded in 2014 in Kyiv. It is ranked among the top three most recognized Ukrainian fashion brands by Forbes.

Our main market is the U.S. We're building a generational brand that combines quality, thoughtful design, and efficiency at every stage — from fabric sourcing to final delivery.

As we expand our supply chain function, we're looking for an Operations Manager to oversee logistics and production processes, ensure timelines and quality standards are met, and maintain transparent communication with suppliers.

WHAT WE VALUE

We believe in mutual respect, quick adaptability, responsibility, professional growth, and work-life balance. It's important to us that our future team member shares these values.

KEY RESPONSIBILITIES:

  • Manage the full operational cycle: from fabric delivery to warehouse to shipping the final product to the customer
  • Plan and coordinate inbound/outbound logistics: carrier selection, route planning, timing, and cost control
  • Monitor SLA performance with suppliers and logistics partners; act quickly when issues arise
  • Track and improve key metrics: inventory turnover, average order fulfillment cycle, on-time delivery rate
  • Handle risks: delays, damages, shortages, and unexpected challenges
  • Collaborate closely with procurement, production, finance, and warehouse teams to ensure smooth operations
  • Manage international trade documents: invoices, compliance certificates, customs declarations

WHAT WE'RE LOOKING FOR:

  • 3+ years of relevant experience in fashion, retail, production, or e-commerce
  • Hands-on knowledge of procurement, logistics, and distribution processes
  • Ability to multitask and stay organized under pressure
  • English level B1 or higher — for work-related emails and partner communication
  • Comfortable communicating with suppliers, carriers, and customs brokers
  • Solid Excel skills; experience with ERP/CRM systems is a plus
  • Analytical mindset and a drive to improve processes and deliver results

WHAT WE OFFER:

  • Hybrid work format (office in Podil + partial remote work)
  • 20 paid vacation days and 10 sick leave days
  • Corporate discount on Sleeper products
  • Fully equipped office near Kontraktova Square
  • A team building one of the leading fashion brands in Europe

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