Level Up: Your Support Career Starts Here

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.EverHelp is a project in the Genesis...

Genesis ) is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.EverHelp ) is a company in the...

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.EverHelp is a project in the Genesis...

WHAT YOU'LL DO:Respond to incoming customer chats, emails, and phone calls promptly and professionally.Address customer complaints, provide effective solutions via emails, chats and phone, and manage case follow-ups.Handle payment-related issues, including validating the refunds, resolving payment issues, and verifying user accounts.Manage users'...

Who we areWe are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500,000 clients from 120 countries.Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.We're...

We're a product powerhouse building a full-stack ecosystem for iGaming businesses. 40M+ players. 250 brilliant minds. One bet: our technology is so rock-solid that we stake our own business on it. From our hubs in Ukraine, Georgia, the UK, and the Philippines, we blend real-world experience, a battle-tested Tech Radar, all within an open-door culture. ...

EverHelp is part of the Genesis ecosystem — an international full-service IT company. More than 1,500 people in five countries create products for over 200 million monthly users. Genesis is one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe, with an ecosystem that includes over 15 companies and an investment...

We are looking for a Middle–Senior Level 2 (L2) Support Engineer to join our team supporting a software platform for Home Medical Equipment (HME) providers and hospitals. The solution helps healthcare organizations manage medical equipment logistics, patient interactions, and compliance. You will serve as the escalation point for complex issues, ensuring...

At Promova, we're redefining language education to make it accessible, personal, and effective for today's fast-paced world. Our growing team of 170+ professionals is on a mission to connect people, bridge cultures, and empower lifelong learners — reaching every country except aggressor states (yes, even Antarctica).We blend AI-driven innovation with human...

Smarthost provides end-to-end property management services, creating a unique digital and contactless approach for home owners across the UK.Our mission is to be the most reliable company, offering and maintaining a consistently high quality of service.The Smarthost family is a multicultural and diverse team that is dynamically developing and attracting new...