Dutch and German Customer Retention Specialist
4 недель назад
At The Talent Hunter, we are seeking a highly skilled Dutch and German Customer Retention Specialist to join our dynamic team. As a key member of our customer service team, you will play a critical role in maintaining and enhancing customer relationships.
Key Responsibilities:- Communicate effectively with Dutch and German-speaking customers via phone, email, and chat.
- Identify customer needs and provide solutions to enhance their experience with our services.
- Actively engage with customers to increase satisfaction and retention rates.
- Resolve any issues or complaints promptly and professionally.
- Collaborate with the team to develop strategies for improving customer loyalty.
- Maintain accurate records of customer interactions and feedback.
- Assist in other customer-related projects and initiatives as needed.
- Native or near-native proficiency in Dutch or German is required; proficiency in English is a plus.
- Previous experience in customer service, retention, or sales is preferred.
- Strong communication and interpersonal skills.
- Problem-solving mindset with attention to detail.
- Ability to work independently and as part of a team.
- Proficient in using customer service software and tools.
- Competitive salary.
- Attractive bonus scheme based on performance.
- Full relocation package to assist with your move to Kiev.
- Luxury apartment accommodation provided.
- A positive and enjoyable office atmosphere that encourages teamwork and collaboration.
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Dutch and German Customer Retention Specialist
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Киев, Киев, Украина The Talent Hunter Полный рабочий деньJob Title: Dutch and German Customer Retention SpecialistAt The Talent Hunter, we are seeking a highly skilled Dutch and German Customer Retention Specialist to join our dynamic team in Kiev, Ukraine.Job Summary:The successful candidate will be responsible for maintaining and enhancing customer relationships with Dutch and German-speaking clients. As the...
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