Текущие вакансии, связанные с Client Success Advocate - Киев, Киев - SIGL:IO

  • Key Account Manager

    2 месяцев назад

    Киев, Киев, Украина Ferrero Полный рабочий день

    We seek a Key Account Manager to drive sales development across multiple clients. This role involves building relationships, defining sales strategies, and analyzing sales performance. Key responsibilities include short-term client development, sales plan creation, contract negotiation, and team leadership. We require a higher education, 2+ years of key...

Client Success Advocate

2 месяцев назад

Киев, Киев, Украина SIGL:IO Полный рабочий день
About the Role

We are seeking a highly skilled Client Success Specialist to join our team at SIGL:IO. As a key member of our customer success team, you will be responsible for building strong relationships with our clients, providing coaching and support, and driving account growth.

Key Responsibilities
  • Develop and implement customized onboarding processes to ensure seamless client adoption
  • Provide exceptional customer support and coaching to drive client success and retention
  • Collaborate with cross-functional teams to identify and address client pain points and opportunities
  • Identify and pursue new business opportunities through upselling and cross-selling
  • Conduct regular customer health checks to identify areas for improvement and drive revenue growth
  • Develop and maintain strong relationships with clients to ensure long-term success and loyalty
Requirements and Skills
  • Proven experience in customer success, account management, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Strong analytical and problem-solving skills
  • Experience with SaaS products and services is a plus
What We Offer

As a Client Success Specialist at SIGL:IO, you will have the opportunity to work with a cutting-edge technology company building innovative solutions in the media buying industry. You will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business growth.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.