Текущие вакансии, связанные с Client Success Professional - Киев, Киев - SIGL:IO
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Sales Acquisition Professional
5 дней назад
Киев, Киев, Украина AIDA projektai, MB Полный рабочий деньAIDA Projektai, MB is an outsourcing company with its own product - an AI-based employee search platform.We connect talented professionals with businesses worldwide.Our team focuses on providing top-notch services tailored to meet unique client needs and deadlines.We are seeking a driven Account Acquisition Manager to join our growing team.Key...
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Key Account Manager
1 месяц назад
Киев, Киев, Украина Ferrero Полный рабочий деньWe seek a Key Account Manager to drive sales development across multiple clients. This role involves building relationships, defining sales strategies, and analyzing sales performance. Key responsibilities include short-term client development, sales plan creation, contract negotiation, and team leadership. We require a higher education, 2+ years of key...
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Senior Data Migration Specialist
1 месяц назад
Киев, Киев, Украина AIDA projektai, MB Полный рабочий деньWe are seeking a highly skilled Senior Data Migration Specialist to lead our data transformation project. The project involves migrating data from Tableau to PowerBI and AWS to GCP, enabling advanced analytics and preparing for AI/ML capabilities, an Analytics Sandbox, and other innovative initiatives.Key Responsibilities:Lead the support team at the 3rd...
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Senior Brand Performance Specialist
6 дней назад
Киев, Киев, Украина ScaleJet Полный рабочий деньScaleJet is a dynamic Amazon FBA business with a global presence, operating multiple brands across the USA, Canada, Europe, and the UK. Our team of 17 specialists excels in a wide range of expertise essential to our operation's success.About the OpportunityWe are seeking a talented Senior Brand Performance Specialist to join our vibrant team for a full-time...
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Energetic Recovery Manager for Fast-Paced Office
3 недель назад
Киев, Киев, Украина HR4ALL Полный рабочий день**Recovery Manager Wanted****About the Role:**We are seeking an experienced Recovery Manager to lead our high-performing team in providing exceptional customer service and resolving customer issues efficiently.**Key Responsibilities:**Lead a team of customer service representatives to achieve exceptional customer satisfaction and resolution rates.Develop and...
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Lead Recovery Team Manager
5 дней назад
Киев, Киев, Украина HR4ALL Полный рабочий деньJob SummaryWe are seeking a highly experienced Recovery Team Lead to manage and oversee the performance of our recovery team. The successful candidate will be responsible for leading a high-performing team with access to hot leads, ensuring excellent customer service and driving business growth.This is an exceptional opportunity for a seasoned professional...
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Brand Performance Manager
3 недель назад
Киев, Киев, Украина ScaleJet Полный рабочий деньAbout ScaleJetWe are a dynamic e-commerce company with a global presence. Our team consists of experienced professionals working together to drive the success of our brands.Key Responsibilities:Brand Performance ManagementWe are seeking a skilled Brand Performance Manager to join our team. In this role, you will be responsible for monitoring and enhancing...
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Elevate Your Amazon FBA Career as a Brand Manager
2 недель назад
Киев, Киев, Украина ScaleJet Полный рабочий деньAbout ScaleJetScaleJet, a dynamic and innovative company, is seeking an experienced Amazon Brand Manager to join its team. With multiple brands operating across the USA, Canada, Europe, and the UK, our company prides itself on a collaborative culture, innovative approach to business, and commitment to excellence.Job OverviewWe are looking for a talented and...
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Senior Full Stack Developer
4 недель назад
Киев, Киев, Украина AIDA projektai, MB Полный рабочий деньWe are looking for a talented Full Stack Developer to join our team at AIDA projektai, MB. The ideal candidate will have a strong background in .NET and ReactJS, with a focus on delivering high-quality solutions.The project involves working on a global pharmaceutical and services company with a unique combination of businesses focused on providing access to...
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Senior Integration Developer
1 месяц назад
Киев, Киев, Украина AIDA projektai, MB Полный рабочий деньWe are seeking a seasoned Senior Integration Developer to join our team for a client project with AIDA projektai, MB. The ideal candidate will have expertise in API design and testing, as well as experience with Java, Node.js/JavaScript, or Python, including installation, administration, and monitoring of applications.The successful candidate will be...
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Advanced Android Engineer for Retail Technology Solutions
2 недель назад
Киев, Киев, Украина AIDA projektai, MB Полный рабочий деньWe are seeking an experienced Android engineer to join our team at AIDA projektai, MB. Our client is a leading provider of retail technology solutions that combine RFID and computer vision to automate store processes.Salary: $90,000 - $120,000 per year (dependent on experience)About the RoleThe successful candidate will have around 5 years of experience in...
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Senior Node.js Developer for Additive Manufacturing
2 недель назад
Киев, Киев, Украина ART2HIRE Полный рабочий деньJob DescriptionWe are seeking a highly skilled Senior Node.js Developer to join our team at Art2Hire.The ideal candidate will have a strong background in Node.js development, experience with React and Sequelize, and a passion for delivering high-quality software solutions.About the ProjectThis is an exciting opportunity to work on a cutting-edge project that...
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Киев, Киев, Украина AIDA projektai, MB Полный рабочий деньWe are looking for a skilled professional to join our team as a Senior Full Stack Developer.Job OverviewAIDA projektai, MB is seeking a talented developer with expertise in .NET and ReactJS to work on a global pharmaceutical project. The ideal candidate will have experience in web development, Agile methodologies, and leadership skills.Key...
Client Success Professional
1 месяц назад
We are seeking a highly skilled Client Success Professional to support our clients, build strong relationships with them, and provide coaching where applicable. The ideal candidate should be able to efficiently communicate SaaS product and service information, business process and pricing changes, and media buying strategy and tips.
As a Client Success Professional, your responsibilities will include supporting our clients as they transition from sales prospects to building close relationships that will last beyond any one program or product-purchase process.
The ideal candidate must be comfortable with providing product demonstrations and coaching sessions to our clients. They should be able to perform regular customer health checks to increase revenue potential and retention and reduce churn.
Ultimately, you will work directly with clients to help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely and professional manner.
Key Responsibilities:- Assist clients with setting up and navigating programs or software
- Build strong relationships with our clients
- Promote the value of our SaaS products and services
- Set up and implement SOPs for all client communications
- Cross-sell and upsell services and products
- Assist in creating training courses and educational materials
- Manage customer communication channels (Slack, live chat, messaging platforms, etc.) to effectively deliver world-class customer service
- Manage churn and increase client retention
- Create onboarding processes using in-house tools and systems
- Educate, coach, and train clients to ensure they get maximum value from our products, services, and programs
- Drive account expansion with contextual offers, thus growing client lifetime value
- Collect customer feedback and close feedback loops
- Map customer success journeys to spot and remove friction
- Liaise with the sales team to understand customer needs and pain points
- Liaise with the marketing team for better user insights
