Key Account Manager

Position Summary

Samsung is looking for Key Account Manager (Home Appliances) in Kyiv, Ukraine.

KAM is responsible for sales in distribution channels and managing all the related processes.

Role and Responsibilities

Sales Strategy & Business Development

• Analysis of information from customers, MI, independent agencies of competitor's activities, market changes and trends, developing counter-measures in order to achieve the targets. Competitor movement benchmarking.
• Ability to analyze market data and identify opportunities for increasing market share and improving sales performance.

Accounts Management

• Commitment to delivering exceptional customer service and ensuring partner satisfaction.
• Ability to conduct regular business reviews with partners to evaluate performance and identify areas for improvement.
• Proven track record in building and maintaining strong relationships with key partners.
• AR and CL control and adjustment based on partner's sales capability, creation of release after receiving orders from customers adjusting it to current availability, assigning coop funds, other bonuses and discounts according to performance and sales results of each customer.
• Strong problem-solving skills to address partner issues and provide effective solutions.

Product Management: Marketing, Planning & Pricing

• Knowledge of competitor analysis and the ability to develop strategies to outperform competitors in the market.
• Familiarity with CRM systems and sales reporting tools to track and analyze sales performance.
• Special deals/prices negotiations with channel.

What we need for this role:

To be successful, you will possess the following skills and attributes:

• 3+ years of proven record (Sales Analyst, Product Manager, Product Marketing Manager, Key Account Specialist/Manager) in CE/FMCG/Retail sector
• B2+ English
• MS Excel, PowerQuery proficiency, ability to work with big data (advanced formulas, pivot tables, statistical modeling, forecasting)
• Strong PowerPoint skills
• University Degree in Economics, Marketing, Finance

Skills and Qualifications

What does success look like?

• A 'can do' and positive attitude, and the ability to perform well under pressure, always providing the customer with more than they were expecting
• The ability to stop, review, measure and document challenges/opportunities and bring them to the attention of the relevant stakeholders for support and resolution
• Be able to cope well with change and the ambiguity which may exist while change is effected
• The ability to put the customer and their experience/journey first

Benefits of working here at Samsung include:

• Official employment through an outstaffing contractor
• Hybrid working with flexible hours
• Bonus Scheme
• Great development opportunities: corporate and external trainings; global company networking for professional and personal growth
• Holiday - 28 days per annum plus bank holidays
• Access to discount shopping portal
• Сanteen coverage onsite  
• Company benefits package: health and life insurance for employees and children up to 16 years; gym compensation; employee personal support (marriage, child birth etc.)

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Interested? Send us your CV

Our People Team will consider your application and if you meet the position requirements, will contact you for further steps.

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