Customer Support Representative

6 дней назад

Киев, Киев, Украина Boosta Inc Полный рабочий день 20 000 ₴ - 25 000 ₴ в год

Hello there We are Boosta — an IT company with an ambitious and friendly support team, and we're looking for a motivated Customer Support Representative Are you passionate about helping others, eager to develop in the IT field, and ready to take on new challenges? Then keep reading

Who We Are:
At Boosta, we create and promote our products, and we pride ourselves on our innovation and customer-focused approach. Our team is young, dynamic, and constantly learning, and we'd love to welcome someone who shares our passion for growth and excellence.

Why Join Us?
We offer more than just a job; we provide an environment that encourages personal and professional growth.

Here's what makes working with us unique:
— Flexible Hours: Whether you're an early bird or a night owl, we have shifts to fit your lifestyle. Choose between Morning (7:00 — 15:00), Day (15:00 — 23:00), Mid (18:00 — 2:00), and Night (23:00 — 7:00) shifts that let you design your workday around your preferences.
— Training and Development: New to support or the IT industry? No problem We provide thorough onboarding, continuous mentorship, and growth opportunities.
— A Dynamic Workday: Say goodbye to monotony—each day brings fresh challenges and tasks, keeping your work engaging and rewarding.
— A Friendly and Supportive Team: We're not just colleagues but friends, too Our team is social and supportive, with regular online and offline events like team-building activities, quizzes, and fun coffee breaks.

About You:
We're looking for someone who:
— Has a strong command of English (Upper-Intermediate level or higher) to communicate effectively with our clients across chats, calls, and emails.
— Is a natural problem solver, ready to listen, understand, and resolve client issues with a positive attitude.
— Is empathetic and personable, making clients feel valued and heard.
— Is proactive and goal-oriented, always aiming to achieve more and lead by example.
If this sounds like you, we can't wait to meet you

Your Application Journey
Ready to apply? Here's what to expect:
1. Pass an Online English Test to assess your language skills and submit your CV
2. Initial Phone Call with our recruiter to get to know you better.
3. Interview with your future team lead and recruiter (we look forward to meeting you in English).

4. Training
5. Receive Your Offer and join the Boosta family

We look forward to welcoming a new member to our team. Don't wait—apply today

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