Customer support

7 дней назад

Львов, Львовская область, Украина PayPro Global inc Полный рабочий день 40 000 $ - 50 000 $ в год

PayPro Global is hiring a sharp, bilingual Risk Analyst to join our skillful Risk Management & Support team. Our new teammate will monitor, evaluate and take effective actions addressing the safety of online payments and ensuring the highest levels of security and satisfaction for shoppers all over the world.

This is a high responsibility role, working closely with our international Sales, Risk Management and Account Management teams to create top quality experiences. If you are an analytical person, ready to make complex decisions, have a keen eye for details and are a skillful communicator, we look forward to welcome you to our team

Job type: Remote, Ukraine

Job type: Full time (working in shifts 24/7:morning, evening & night shifts)

Job level: Entry (0-2 years)

Requirements

  • Advanced level of English (spoken and written)
  • Proficient PC and Internet user
  • Previous work experience in customer care or technical support (online order experience is a plus)
  • Experience in communicating with native speakers (FLEX Alumni, Work & Travel, AIESEC and other programs represent a big plus)
  • Ability to learn and act fast in a dynamic environment, with customers from all over the world
  • Organized working style, with an eye for detail and a problem-solving approach
  • Availability to work in shifts

Responsibilities

  • Check accounts and ongoing transactions to detect potential frauds
  • Analyze data and anticipate potentially fraudulent behavior
  • Communicate with customers (via e-mail, live chat and phone) and provide efficient support

What we're offering

  • $ based salary
  • Benefits package: Yoga, English classes, Dental Insurance (in Lviv city)
  • Flexible schedule (in shifts)
  • Mentorship and career growth opportunities

This is an exciting and challenging position. If you fit the above criteria and wish to have an opportunity to work with PayPro Global team, then apply right away
We review all applications who sends their CV in English so expect to hear from us soon.

  • Customer Support Consultant, fintech industry

    7 дней назад

    Львов, Львовская область, Украина SupportYourApp Полный рабочий день 104 000 $ - 130 878 $ в год

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Customer Support Consultant, fintech industry

    7 дней назад

    Львов, Львовская область, Украина SupportYourApp Полный рабочий день 104 000 $ - 130 878 $ в год

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Customer Support Consultant, fintech industry

    6 дней назад

    Львов, Львовская область, Украина SupportYourApp Полный рабочий день 70 000 $ - 120 000 $ в год

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Customer Support Manager

    7 дней назад

    Львов, Львовская область, Украина Medbilling Полный рабочий день 800 000 ₴ - 1 200 000 ₴ в год

    Медичний проєкт шукає Customer Support Manager'а, який допомагатиме з обробкою фінансової інформації, пов'язаної з перебуванням пацієнтів у госпіталі США. Робота схожа на позицію медичного саппорта, але з...

  • Customer Support Manager

    7 дней назад

    Львов, Львовская область, Украина CareBiller Полный рабочий день 2 000 $ - 3 000 $ в год

    Американський медичний проєкт шукає Customer Support Manager'а, який допомагатиме з обробкою фінансової інформації, пов'язаної з перебуванням пацієнтів у госпіталі США. Робота схожа на позицію медичного...

  • Support Engineer

    7 дней назад

    Львов, Львовская область, Украина Ajax Systems Полный рабочий день 4 000 ₴ - 6 000 ₴ в год

    Ajax Systems is an international technology company and Europe's largest developer and manufacturer of security systems with smart home capabilities. Ajax products are part of an ecosystem with more than 70 devices. Our technologies protect premises from burglary, fire, or water leaking, and allow control of home appliances.Right now we have an excellent...

  • Dispatcher, Customer Support specialist, Translator

    7 дней назад

    Львов, Львовская область, Украина Trans-Pro Logistics Полный рабочий день 40 000 $ - 60 000 $ в год

    Trans-Pro Logistics is a 3PL (Third Party Logistics) company based in Canada with over 30 years on the North American market. We provide long-distance transportation services (ground, air & ocean) to North America manufacturing companies that have shipments to move. Duties:Manage shipments from booking to delivery; Negotiate with carriers; Make...

  • Customer Success Specialist with English

    7 дней назад

    Львов, Львовская область, Украина Global Victory Solutions Полный рабочий день 20 000 ₴ - 30 000 ₴ в год

    Шукаємо менеджера клієнтської підтримки на проект який займається продажем дитячих товарів. Робота з офісу, з понеділка по п'ятницю з 9 до 18. Офіс забезпечений генератором та безперебійним...

  • Junior IT Support Consultant

    7 дней назад

    Львов, Львовская область, Украина Comarch Полный рабочий день 40 000 $ - 60 000 $ в год

    Would you like to start your adventure in IT and E-Invoicing services? Are you communicative person skilled at building relationships with clients? This is opportunity to join us as a Junior IT Support Consultant – English Speaker in our Lviv office.Candidate profileDegree in Business Administration, IT or last year students (4th or 5th year)Excellent...

  • L2 Support Engineer

    7 дней назад

    Львов, Львовская область, Украина Virtuozzo Полный рабочий день 40 000 $ - 80 000 $ в год

    L2 Support Engineer in Ukraine Virtuozzo is a global technology company specializing in modern IT infrastructure solutions. We are committed to innovation and adaptability. Virtuozzo provides a comprehensive portfolio of solutions that enable service providers and enterprises to leverage containers, virtual machines, and software-defined storage - along...