Head of Commercial Intelligence Department

Purpose of the Role To ensure effective analytical support for the Company's B2C function through insight generation, advanced analytics, forecasting, and market research. Responsible for translating data into commercial strategies and tactical actions, enabling faster and more effective decision-making. Key Responsibilities ·       Department Management: Organizes, coordinates, and controls the activities of all units within the Department: commercial analytics, retail analytics, market research, BI and insights unit. Partners B2C commercial functions enabling of proactive business decisions. ·       Commercial Analytics: Provides analysis and consultative support in preparing business cases. Models strategic scenarios for new and existing business directions. Participates in the development of strategic company plans, performs calculations, and builds financial and economic models. ·       Retail Analytics/Reporting Automatio: Ensures preparation of reports and operational control of retail sales channels. Oversees dashboard development and KPI monitoring for retail. ·       Market Research:Coordinates qualitative and quantitative research, including NPS, brand health, CX. Integrates research results into the overall decision-making process. ·       BI / Forecasting / Insights: Ensures the development of BI solutions and analytical infrastructure. Provides analytical support and forecasting. Participates in planning processes within the budgeting cycle. Leads the development of an insight-generation function to ensure fast and relevant business decision-making. Coordinates dashboards implementation, and KPI standardization. ·       Cross-functional Collaboration: Collaborates with all commercial and other company functions to align needs, priorities, and execution of department objectives. ·       Results Presentation: Ensures high-quality preparation of analytical materials for senior leadership. Requirements: 1.   Work Experience:Minimum 7 years in business analytics / market research / BI, and at least 5 years of experience managing analytical teams. Telecom experience is required. 2.  Special Knowledge and Skills: ·       Analytical thinking and strategic vision ·       Experience with BI tools (Power BI, SQL) ·       Ability to structure complex data into actionable insights for leadership ·       Understanding of commercial processes (marketing, sales, products) ·       Strong people management and cross-functional collaboration skills 3. Language Skills: Fluent in English 4. Additional Requirements: Client-oriented mindset, proactivity, flexibility, ability to work with large data volumes, attention to detail, multitasking ability, and excellent communication skills. 5. University degree in Economics, Finance, Business Analytics, Applied Mathematics, Marketing, or IT. Детальніше про нас: Зазирніть в наш Instagram — там про людей, культуру та життя в Київстар → А останні новини про нас шукайте в LinkedIn -->  Якщо в тебе залишились питання, ти можеш задати їх нам, рекрутерам Київcтар. Переходь в наш телеграм канал «Кар'єра з Київстар» і давай спілкуватись  Робота в Київстар, який входить до Групи компаній VEON, вимагає від нас дотримання високого рівня ділової етики, юридичних зобов'язань, наших цінностей та Кодексу поведінки групи VEON, політик і процедур Київстар. Ми прагнемо бути чесними та відкритими, що вимагає від нас діяти етично, правдиво і сумлінно. Ми розуміємо важливість захисту Ваших Персональних даних та прагнемо використовувати передовий досвід у цьому напрямку. Натиснувши кнопку «Відгукнутися на вакансію», Ви підтверджуєте, що Ви прочитали, зрозуміли та явно погодилися з нашою Політикою конфіденційності.     More about us: Discover our people, culture, and everyday life at Kyivstar on Instagram → Stay up to date with our latest news on LinkedIn →    Working in Kyivstar (VEON Group) demands a high standard of business ethics, adherence to our legal obligations, our values and our Code of Conduct of VEON Group and supporting compliance policies and procedures. We strive to be truthful and transparent, which requires us to act ethically, honestly, and with integrity. We understand the importance of the protection of your Personal Data and are committed to using good practices in how we handle such Data. By clicking on "Apply for this job", you confirm that you have read, understood and explicitly agree to our Applicants Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.