Program Assistant

Who We Are
IREX is a global development and education organization. We strive for a more just, prosperous, and inclusive world—where individuals reach their full potential, governments serve their people, and communities thrive. We focus on four essential areas to progress: cultivating leaders, empowering youth, strengthening institutions, and increasing access to quality education and information.

About America House Program
Through the U.S. Embassy in Ukraine, IREX administers the America House project, a network of welcoming, dynamic spaces in Kyiv, Odesa and Lviv that foster discussion and debate, provides opportunities for professional and personal skill building, and sparks creativity and collaboration around shared Ukrainian and U.S. values. America House Kyiv offers not only a physical space, but also a virtual hub, which facilitates access to balanced resources and information. Peer-to-peer cultural exchanges, discussions and learning at America House Kyiv provide visitors with a seat in "America's living room." For more detailed information about America House Kyiv please visit

The America House Program Assistant will work under the supervision of America House Program Manager, in close collaboration with other assistants and all program team members. The America House Program Assistant is responsible for welcoming and helping visitors and partners, providing information on programs, resources and opportunities offered, assisting with organizing America House Kyiv events and other tasks to implement programs.

Performs additional duties and tasks to meet the needs of the organization, team, or as assigned by manager.

Are you the next member of our team?

Experience
Your Background & Skills:

• Bachelor's degree in relevant field
• Minimum of 1+ years of relevant experience in similar positions
• Excellent English and Ukrainian
• Experience working in communications is an advantage
• Experience studying in the United States or holding an ECA alumnus/a status is an advantage.

Skills

• Strong intercultural and communications skills
• Excellent verbal and written communication skills
• Reliable and flexible team player
• Demonstrated customer-service orientation, skilled at handling multiple tasks and able to maintain a calm, friendly demeanor under stressful situations
• Must be able to adhere to tight deadlines
• Familiarity with Word, Excel, PowerPoint, Canva, Adobe InDesign, Photoshop, Illustrator, and other related graphic media applications software is an advantage
• Must demonstrate valid proof of unrestricted work authorization in Ukraine

Your Daily Tasks

• Cover the reception desk of America House Kyiv space, greet and register attendees for the programs.
• Assist with writing narrative reports and monthly plans, maintain internal procedures, and manage America House resources through data entry into Excel worksheets and calendars.
• Write and translate outgoing communication and promotional materials into English and Ukrainian, draft creative content, and update information on the America House website.
• Interact with social media audiences and monitor conversations/comments.
• Register new members and maintain membership, visitors, and program attendee's database.
• Provide logistical support and room setup for in-person and hybrid events, take photos during the events. Please note that the room setup often requires moving chairs and tables.
• Ensure America House Kyiv public spaces are always in presentable and working condition.
• Liaise with America House team, cafeteria staff, cleaning staff and other support staff to make sure the regular operation runs smoothly, are equipped with all the necessities, supplies are in place, and visitors' questions are addressed.
• Assist with America House Kyiv program development and implementation in online, offline and hybrid formats.
• Assist in planning, developing, and implementing public outreach strategies for America House.
• Other duties as assigned.

We conduct background checks on all successful candidates.
This position is
an on-site role located in Kyiv.
This position is not eligible for Immigration Sponsorship.
NO PHONE CALLS PLEASE

EOE – Equal Opportunity Employer
We are an Equal Opportunity Employer, including disability/vets.