Lead Product Manager

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - we're diversity champions
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

 
ABOUT THE TEAM:

You will be joining the Member Accession Marketing (MAM) Business Area. Our mission is to attract small businesses to Tide, convert them efficiently through best-in-class onboarding experiences, and guide them toward adopting additional products that deliver value.

ABOUT THE CHALLENGE:

Tide is seeking an exceptional product leader to join our team in the Member Accession Marketing (MAM) speedboat. Member Accession Marketing focuses on helping entrepreneurs discover Tide, join seamlessly, and start benefiting from our platform. In this role, you'll work with the team to design world-class onboarding and marketing experiences that connect micro, small & medium enterprises with the right tools to start, run, and grow their business. We want someone who is excited to join a rapidly growing scale-up and contribute to building acquisition journeys that scale across markets while delivering real value to our members.

ABOUT THE ROLE:

As a Lead Product Manager you will:

• Drive key product domains from conception to implementation and beyond. 
• Own the strategy, vision, and roadmap for your area through effective prioritization and deep expertise, while collaborating closely with the Head of Product and leadership team.  
• Contribute to the development of new customer-facing and internal platform products. Work on initiatives ranging from greenfield concepts to refining existing solutions to achieve user value, strategic goals, and measurable business impact.  
• Design solutions with a global mindset, considering the needs of an international user base (e.g. UK, India, and Germany) across mobile and web platforms.  
• Collaborate with the foundational platform team to improve overall user and product experiences, ensuring alignment with organisational goals and priorities.  
• Act as a cross-functional contributor: partner with Design, Engineering, Data Analysts, Product Marketing, and other product teams to deliver exceptional outcomes.  
• Drive product discovery efforts, working with Engineering and Design to identify opportunities, test concepts, and operationalise prototypes using both qualitative and quantitative insights.  
• Act as a strong advocate for your product area by effectively communicating strategy and updates to teams and stakeholders across the business.  
• Evangelise the voice of the customer to inspire teams and align stakeholders with the product vision, ensuring customer needs are at the core of decision-making.  
• Provide mentorship and guidance to junior product managers or team members, contributing to their growth and development as the team scales.
• Champion agile practices and contributing to improvements in product development processes and team collaboration.

WHAT WE'RE LOOKING FOR:

This role is for you if you're a seasoned product professional with a deep understanding of user-first product development, a hypothesis- and data-driven mindset, and a passion for iterative discovery and delivery.  

• You have 10+ years of experience in product management, with hands-on involvement throughout the full product development lifecycle, particularly in iterative product discovery and delivery.  
• You are both strategic and execution-focused, with a proven ability to drive product improvements and deliver measurable results.  
• You enjoy hands-on product management and are excited to contribute to a team that's scaling, bringing your expertise to build great products.   
• You naturally spot opportunities for improvement in processes, tools, or team workflows and can drive impactful changes with agility. 
• You're comfortable navigating ambiguity and can break down greenfield areas into clear steps, milestones, and actionable plans while remaining flexible to adapt as needed.  
• You are an excellent communicator, able to tailor your messaging to resonate across all levels, including senior leadership, and you are a compelling storyteller in both written and spoken English.  
• You are outcome-driven, focused on creating value for both users and the business, and can confidently pivot strategies to maintain alignment with goals.  
• You are passionate about delivering exceptional user experiences, paying close attention to UX details and ensuring end-to-end solutions meet diverse consumer needs.  
• You can define and track key metrics, combining qualitative and quantitative data to guide decisions and prioritize effectively.  
• You excel in product discovery, confidently driving validation and iteration within both the problem and solution space.  
• You are adept at simplifying complexity, finding innovative solutions to challenging problems and cutting through ambiguity with ease.  
• Ideally, you have experience working on platform or foundational products, and you understand how to scale products across teams and organizations.
• Bonus: You have experience in startups, scale-ups, global products, or FinTech.  
• Bonus: You bring technical experience or education that enables you to collaborate effectively with engineering teams.  

WHAT YOU'LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget 
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING:

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

  TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.

 
Disclaimer
 
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official  email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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