Account Specialist
6 дней назад
We're looking for an Account Manager who can build strong client relationships while keeping projects on track. You'll act as the bridge between clients and the delivery team — ensuring expectations are clear, needs are understood, and results are delivered.
Your responsibilities will include:
- Acting as the primary point of contact for clients and maintaining strong, long-term relationships;
- Coordinating with the internal team to ensure client requirements are clearly understood and delivered on time;
- Monitoring project progress and keeping clients updated on status, deliverables, and timelines;
- Preparing and maintaining account documentation, including budgets and financial reports;
- Identifying client needs, risks, and challenges — and proactively working with the team to resolve them.
What we'll need from you:
- 2+ years of experience in account management or client-facing project coordination (ideally in IT outsourcing);
- B2+ level of English (both written and spoken);
- Good understanding of software development processes;
- Experience preparing financial reports;
- Experience with tools like Jira, ClickUp, or Asana for task coordination and reporting;
- Strong communication, presentation, and relationship-building skills.
Will be a plus:
- Previous experience in an outsourcing environment;
- A great sense of humor
What we offer:
- Fully remote work (Ukraine or a similar timezone);
- Compensation in USD;
- Opportunity to work with international clients and exciting projects;
- Friendly management focused on long-term cooperation, without bureaucracy.
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