Business Analyst with РO experience – Healthcare Software

Langate is an award-winning provider of web development services in 3 main categories: business, healthcare, and education. At Langate, we're passionate about crafting digital solutions that make a real impact. We take immense pride in our strong collaboration with the U.S.  We're here to shape the future of technology, one milestone at a time.
In addition to technical expertise, we value excellent communication skills. Collaboration and effective teamwork are the cornerstones of our success, and we believe in fostering an environment where everyone's voice is heard and valued. 

About the project: The project is a healthcare revenue-cycle platform specializing in real-time insurance eligibility verification and automated coverage-change monitoring. Founded in 2013 and headquartered in Woodbury, NY, the company aims to reduce claim denials by proactively detecting changes in a patient's coverage, including Medicare, Medicaid, and commercial plans. 
Its platform offers real-time and batch eligibility checks, automated alerts via email or API when coverage changes occur, and integration via RPA with RCM and EHR systems (e.g. PointClickCare, MatrixCare). 
The company serves skilled nursing facilities, DME providers, pharmacies, RCM organizations, and more. They also provide a HIPAA-compliant mobile app for on-the-go eligibility checks across 800+ payers. 
The project is in an active development phase, supporting a growing base of existing clients while handling a high and increasing volume of coverage-related requests. In parallel, the team is rebuilding the platform to deliver a refreshed UI and enhanced functionality. We're also expanding integrations with new payers and third-party systems, while continuously maintaining and adapting previously. 

Requirements:  

• 4+ years of experience, experience with medical software or medical insurance software in the US market is required
• Proven experience working in Agile environments, collaborating with cross-functional teams including engineering, QA, and UX/UI
• Experience gathering and translating business needs into epics, user stories, acceptance criteria, and process flow
• Strong analytical skills, with the ability to evaluate complex data, workflows, and system dependencies
• Experience working with API-driven platforms, integrations with EMRs/EHRs, payers, or third-party data sources
• Ability to run discovery sessions with clients or internal stakeholders to clarify scope and outcomes  

Responsibilities: 

•  Define and prioritize product features based on business goals, user needs, and regulatory requirements in the healthcare domain
• Own and manage the product backlog, ensuring user stories are clear, complete, and aligned with team capacity and sprint timelines
• Collaborate with cross-functional teams (engineering, design, QA, compliance, clinical experts) to ensure accurate implementation of features
• Conduct requirements gathering sessions with internal stakeholders, clients, or subject matter experts to identify pain points and opportunities for product improvement
• Translate business requirements into detailed user stories, use cases, workflows, wireframes, and acceptance criteria
• Validate features and enhancements against business needs and ensure they align with healthcare compliance (e.g., HIPAA, CMS mandates)
• Participate in sprint ceremonies, including planning, reviews, demos, and retrospectives, representing the voice of the user and business
• Track feature adoption and product metrics, helping define success criteria and informing future iterations
• Coordinate with QA teams to review test plans and validate coverage, especially for features involving clinical or billing data
• Serve as a liaison between technical teams and non-technical stakeholders, ensuring clear communication and alignment
• Stay updated on regulatory changes, payer rules, and healthcare industry trends to proactively plan necessary product adjustments
• Support go-to-market activities, including documentation, internal training, and communication of new features or changes to clients or partners
• Act as a point of contact for client-facing teams (sales, support, onboarding) when product-related clarification or escalation is needed 

Team: 1 Team Lead,  2 Senior .NET Full Stack dev, 2 Middle .NET Full stack devs, 1 Senior Front-end dev,  2PMs, 3QAs, 1 DB developer, 2 BAs, 3 DevOPS engineers. You will be inside a development team.    

Schedule: 5/2, 8-hour working day (40 hr per week), flexible schedule  

Hiring process: HR interview + PI test + Technical interview + CEO interview 

We offer:  

• Competitive salary
• Official employment, paid sick leave, 20 days of paid vacation
• Free English lessons    
• Flexible work schedule    
• Official Ukrainian holidays are non-working days  
• Paid courses and certifications    
• Сoach / psychologist consultation   
• Workshops    
• Career development plan
• Mentoring Education    
• Medical Health Insurance 

Why Choose Us? What Do We Offer that's Exceptional?    

1. Cutting-Edge Technologies on Real Projects: At Langate, you'll work with the latest technologies on live projects. We're a dynamic, fast-growing company, so you'll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies.
2. Work-Life Balance with Benefits: We value work-life balance and offer paid time off, including vacation days and sick leave. Remote work options and hearty life are part of the package too.    
3. Investment in Your Growth: We're committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.    
4. Team Building and Unity: We know that a happy team is a productive team. That's why we organize team-building events and group activities to foster strong bonds and a sense of belonging.    

When you choose us, you're choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology  

Need more information? Welcome