Business Analyst

5 дней назад

Украина, Украина «Київстар» Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

We are seeking a Business Analyst with expertise in Creatio (formerly bpm'online) to support the implementation, customization, and optimization of Creatio's CRM and BPM capabilities. The ideal candidate will bridge the gap between business needs and technical execution by analyzing processes, gathering requirements, and supporting low-code development projects.

About us

Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine's largest telecom operators.

Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users' needs.

Over 500+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.

We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.

What you will do
    • Collaborate with stakeholders to gather and document business and functional requirements.
  • Analyze and model business processes; recommend improvements using Creatio's tools.
  • Configure and customize Creatio applications using low-code/no-code tools.
  • Support full project lifecycle from requirements through testing and deployment.
  • Develop user stories, acceptance criteria, and test cases.
  • Work closely with developers, QA, and solution architects to ensure alignment.
  • Conduct UAT sessions and end-user training.
  • Maintain system documentation and knowledge base articles.
Qualifications and experience needed
    • 2+ years of experience as a Business Analyst, preferably in CRM or BPM systems.
  • 1+ year hands-on experience with Creatio platform (CRM or Studio version).
  • Strong understanding of business process management (BPMN), CRM principles, and workflow automation.
  • Experience in eliciting requirements, writing specifications, and facilitating workshops.
  • Familiarity with Agile/Scrum methodologies and project management practices.
  • Basic understanding of low-code development and Creatio's no-code configuration tools.
  • Strong analytical, communication, and problem-solving skills.
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
A plus would be
    • Creatio Business Analyst certification (if available).
  • Experience with Creatio Marketplace solutions or integration tools (REST API, OData).
  • Knowledge of relational databases (e.g., PostgreSQL, MS SQL) and data modeling.
  • Experience with data visualization or reporting tools (e.g., Power BI, Tableau).
  • Ability to work independently and collaboratively in cross-functional teams.
What we offer
    • Office or remote — it's up to you: you can work from anywhere, and we will arrange your workplace.
  • Remote onboarding.
  • Performance bonuses for everyone (annual or quarterly — depends on the role).
  • We train employees: with the opportunity to learn through the company's library, internal resources, and programs from partners.
  • Health and life insurance.
  • Wellbeing program and corporate psychologist.
  • Reimbursement of expenses for Kyivstar mobile communication.

  • Middle Business Analyst

    3 дней назад

    Украина, Украина SOMBRA Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    Middle Business AnalystHybrid, Office, RemoteUkraineWe are looking for a Business Analyst to join a team developing a technological solution for an innovative US-based company that is redefining the flats skiff industry through cutting-edge technology and military-grade materials. You'll help shape a digital product that makes the client's business more...

  • Business Analyst

    2 недель назад

    Украина, Украина AMC Bridge Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    POSITION DESCRIPTION:AWe are looking for a Business Analyst who will interact with stakeholders, development and quality assurance teams to elicit and analyze requirements, document them and create functional specifications. The candidate will contribute to every stage of the product lifecycle from research and discovery to iterative development and...

  • Business Analyst

    7 дней назад

    Украина, Украина «Київстар» Полный рабочий день 30 000 ₴ - 60 000 ₴ в год

    We are looking for a Business Analyst to join our Product Development Team. You will join the in-house development team, whose primary responsibility is analyzing and designing scenarios for B2B chat bot via Node-red. The role has all the advantages of working in a product team — versatile projects, plenty of independence, a chance to influence the...

  • Senior Business Analyst

    2 недель назад

    Украина, Украина SOMBRA Полный рабочий день 40 000 ₴ - 120 000 ₴ в год

    Senior Business AnalystRemoteUkraineOur customer is global leader in sports, music, travel, culture, and more. It creates and delivers extraordinary experiences by providing official access and premium hospitality at marquee global sporting events, global music tours, etc.Requirements:4+ years of work experience in business analysis or product...

  • Junior Business Analyst

    1 неделя назад

    Украина, Украина Avenga Полный рабочий день 150 000 ₴ - 450 000 ₴ в год

    This is usAt Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.This is the jobAvenga is seeking a motivated...

  • Business Analyst

    2 недель назад

    Украина, Украина Diceus Полный рабочий день 250 000 ₴ - 500 000 ₴ в год

    About us:DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the...

  • Senior Data Analyst

    2 недель назад

    Украина, Украина SOMBRA Полный рабочий день 40 000 $ - 80 000 $ в год

    Senior Data Analyst / Data Warehouse & BI DeveloperRemoteUkraine WorldwideWe're seeking a Senior Data Analyst / Data Warehouse & BI Developer to design and deliver real-time and batch analytics for a leading telecom client. This role requires deep DW/BI expertise combined with hands-on experience in Grafana for real-time dashboards and alerting. You will...

  • Senior Data Analyst

    2 недель назад

    Украина, Украина Avenga Полный рабочий день 900 000 ₴ - 1 200 000 ₴ в год

    This is us At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.This is the jobWe're seeking a Senior Data...

  • Senior Data Analyst

    2 недель назад

    Украина, Украина Ruby Labs Полный рабочий день 250 000 ₴ - 500 000 ₴ в год

    About usRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our...

  • Senior Data Analyst

    1 неделя назад

    Украина, Украина Ruby Labs Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    About us Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our...