Content and Communications Coordinator

Ukraine, with possible location Dnipro/Kharkiv/Sumy

SCOPE OF ROLE: The Content and Communications Coordinator will lead and support communication and media activities across Save the Children's Sumy, Kharkiv, and Dnipro offices. This includes creating compelling content on issues affecting children in Ukraine, such as case studies, videos, photography, and reports, as well as producing internal communications materials as needed.

KEY AREAS OF ACCOUNTABILITY: 

Communications

• Provide communications support to the Sumy, Kharkiv, and Dnipro offices, ensuring consistent, effective, and high-quality messaging.
• Develop and implement area communications plans aligned with the Country Office strategy, ensuring coherence across Sumy, Kharkiv, and Dnipro offices.
• Proactively propose ideas and initiatives to strengthen Save the Children's visibility, presence, and impact in the regions.
• Monitor and analyse communication trends in the humanitarian sector and in Ukraine to adjust messaging, identify opportunities, and mitigate risks.
• Work closely with partner organizations to establish systems that promote consistent messaging, enhance visibility, support localization, and facilitate joint content collection.
• Provide regular updates on context developments and programmatic activities from area offices to inform advocacy, media, and communications outputs.
• Support Content and Media Manager in coordinating and maintaining relationships with local journalists and media outlets to enhance coverage and visibility of Save the Children's work.
• Support media engagement by identifying human-interest stories, drafting press materials, and coordinating media visits in line with safety and safeguarding protocols.
• Support teams in meeting donor compliance requirements and addressing communications-related needs.
• Support the teams with the design of communications/visibility materials, collaborating with contractors or working independently to ensure professional and impactful outputs.
• Collaborate with Advocacy and Programs teams to design and implement special communications projects and public events that engage key audiences.

Content

• Establish and maintain a coordinated content collection system across the three offices, involving partners and contractors, to ensure balanced representation of activities and achievements in each region.
• Collect and produce content, both independently and with contractors, to support advocacy, visibility, and donor compliance, including stories, photos, videos, and case studies, across multiple regions (Dnipro, Zaporizhzhia, Donetsk, Kharkiv, Poltava, Sumy).
• Ensure all communications products adhere to quality standards, brand guidelines, and Child Safeguarding policies.
• Maintain a well-organized content library, ensuring metadata, consent forms, and storage systems are properly managed and accessible.

General 

• Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures

To perform such other responsibilities as agreed with your line management

EXPERIENCE AND SKILLS

Essential

• University degree or equivalent experience in journalism, media, communications or a similar discipline. 
• High level of both spoken and written English and Ukrainian 
• At least two years of professional experience in communications, multimedia, journalism, media or external communications work in an INGO or media setting 
• Can produce accurate, clear and consistent information and communication outputs relating to both program support and humanitarian situation
• Strong coordination and project-management skills, including the ability to manage multiple tasks, contractors, deadlines, and priorities across several regions.
• Evidence of excellent English verbal and written communication skills for a wide range of different audiences, including donors, journalists and the 'general public'. Ability to strategically target a wide range of audiences is essential.
• Experience producing high-quality written and visual content (e.g., stories, photo captions, short videos, case studies) under tight deadlines.
• Experience in leading information and communication flows between emergency responses and a variety of internal and external stakeholders;
• Proven ability to work with communities and partners to gather case studies, testimonies and information on the humanitarian situation and on programs.
• Proven photo and video editing skills (e.g., Adobe Lightroom, InDesign/Illustrator, Photoshop, Premiere, Canva, CapCut, etc.).

Desirable

• Previous INGO experience 
• Previous experience in design of visual materials
• Familiarity with branding and content management systems used by INGOs.
• Knowledge of regional dynamics in eastern and northern Ukraine, including humanitarian, security, and political sensitivities

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities 

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse