Technical Support Specialist

2 недель назад

Киев, Киев, Украина Банк Кредит Дніпро Полный рабочий день 30 000 ₴ - 45 000 ₴ в год

Position tasks:

  • providing assistance to Bank users on all issues related to the Bank's information systems by telephone and/or using Service Desk software.

Main functional responsibilities:

  • conducting analysis, assessment, prioritization and processing of applications submitted by Bank employees in the Service Desk software;
  • participating in the role of operator in the incident management process;
  • providing methodological assistance to Bank employees on the functioning of software and hardware complexes and software.

Candidate requirements:

  • secondary specialized or higher education.
  • work experience in a similar position for at least 1 year;
  • ready to consider a student
  • knowledge of the principles of operation of software complexes (hereinafter referred to as PCs) and peripheral devices, Windows operating systems;
  • skills in working with PCs and office applications;
  • personal skills: sociability, stress resistance, adaptability to innovations.

We offer:

  • Official employment and stable work in one of the leading banks in Ukraine.
  • Competitive market salary and annual bonus.
  • Social package in accordance with the Labor Code (additional 2 days of annual leave).
  • Opportunity for professional and career growth, corporate training.
  • Medical insurance at the bank's expense and preferential conditions for family members.
  • Friendly atmosphere in a team of professionals.

In our bank you will also find opportunities for active recreation and team interaction:

  • Dance training, yoga classes (offline and online).
  • Mental health programs.

If you are ready to join our team and apply your experience to achieve high results, send your resume to our email.

Bank Credit Dnipro – reliability, professionalism and development with you

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