Chief Customer Service Officer

3 дней назад

Киев, Киев, Украина Банк Кредит Дніпро Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

JSC "Bank Credit Dnipro" - a universal bank offering a full range of financial and banking services - invites a Chief Customer Service Specialist to join its team, right bank, Minske - Obolon metro station.

Main responsibilities:

  • Organization and control of the operational and cash work of the branch;
  • Client consultation, sales and cross-selling of the Bank's products and services;
  • Serving customers in accordance with customer service quality standards across the entire spectrum of banking operations and products;
  • Conducting customer identification and initial financial monitoring;

Candidate requirements:

  • Higher financial and economic education;
  • Work experience in the banking sector of at least 2 years (experience in supporting legal entities will be considered an advantage);
  • Possession of cross-selling skills and customer service standards;
  • Knowledge of the relevant legislative framework of Ukraine and regulatory documents of the NBU;
  • PC knowledge and skills at the level of a confident user;
  • Developed communication skills, organizational skills;
  • Experience in servicing legal entities.

We offer:

  • Official employment and stable work in one of the leading banks in Ukraine.
  • Competitive market salary and annual bonus.
  • Social package in accordance with the Labor Code (additional 2 days of annual leave).
  • Opportunity for professional and career growth, corporate training.
  • Medical insurance at the bank's expense and preferential conditions for family members.
  • Friendly atmosphere in a team of professionals.

In our bank you will also find opportunities for active recreation and team interaction:

  • Dance training, yoga classes (offline and online).
  • Corporate football team.
  • Mental health programs.

If you are ready to join our team and apply your experience to achieve high results, send your resume to our email.

Bank Credit Dnipro — reliability, professionalism and development with you

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