Technical Support Team Leader for Base44

2 недель назад

Киев, Киев, Украина Wix Полный рабочий день 60 000 ₴ - 80 000 ₴ в год
Company Description

We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language—no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.

We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.

We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.

Job Description

We're looking for a highly motivated and dynamic Technical Support  Team Lead to join our growing group. This is a great opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment.  You'll play a huge role in shaping the future of how we support Base 44 users  and helping to grow the product. you'll:

  • Lead Team Performance: Manage daily objectives, priorities, risks, and overall performance for the team.

  • Maintain Strategic Alignment: Act as the primary communication link, providing the team with necessary context and a clear understanding of the bigger picture.

  • Drive Ownership and Empowerment: Mentor team members, provide technical guidance, and empower them to take full ownership of their tasks and projects.

  • Manage Accountability: Set clear expectations, ensure consistent follow-up on tasks, and make sure team members are meeting required goals.

  • Handle Escalations: Serve as the final point of contact for team and customer escalations, leading by example with creative problem-solving.

  • Foster Morale and Growth: Maintain high team morale, motivate experts, and provide mentorship for career development.

  • Shape Future Vision: Influence the strategic vision for the support domain, contribute insights, and participate in global projects to improve user experience.

Qualifications
  • 2+ years of leadership experience 
  • Located and eligible to work full-time from Kyiv, Ukraine.
  • A natural and charismatic leader who easily connects with and stands out to others.
  • Exceptional communication skills—you can clearly articulate ideas, visions, and performance expectations.
  • Strong analytical skills to report on team results and drive data-informed decisions.
  • Tech-savvy with a passion for deep troubleshooting and solving complex technical issues.
  • Familiar with web development technologies (JS/HTML/CSS) and client-server architecture (API/HTTP).
Additional Information

The Base Support team is the first touchpoint for users who encounter roadblocks while building applications. We leverage deep investigative skills and provide top-level care to ensure their success and satisfaction.

  • Technical Support Team Leader for Base44

    2 недель назад

    Киев, Киев, Украина Wix, Inc. Полный рабочий день 60 000 ₴ - 80 000 ₴ в год

    Company DescriptionWe're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language—no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into...

  • Technical Product Support Engineer at Base44

    2 недель назад

    Киев, Киев, Украина Wix Полный рабочий день 900 000 ₴ - 1 200 000 ₴ в год

    Job Description Base 44 is seeking a highly motivated and dynamic Technical Support Engineer to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Engineer, you will be on the front lines, providing technical support, troubleshooting issues, and...

  • Team Leader

    2 недель назад

    Киев, Киев, Украина University Research Co., LLC Полный рабочий день 104 000 $ - 130 878 $ в год

    Team Leader (Ukraine-based)We are seeking a highly experienced Team Leader to guide the delivery of the UK FCDO's Verification and Technical Assurance (VERITAS) Program in Ukraine. This is a unique opportunity to shape one of the most ambitious monitoring and assurance programs in Europe, supporting accountability and transparency in humanitarian and...

  • Team Leader

    2 недель назад

    Киев, Киев, Украина URC Полный рабочий день 80 000 ₴ - 120 000 ₴ в год

    We are seeking a highly experiencedTeam Leaderto guide the delivery of the UK FCDO's Verification and Technical Assurance (VERITAS) Program in Ukraine. This is a unique opportunity to shape one of the most ambitious monitoring and assurance programs in Europe, supporting accountability and transparency in humanitarian and development aid delivery.Objective...

  • Research Team Leader LLM

    3 дней назад

    Киев, Киев, Украина OPTIVEUM sp. z o.o. Полный рабочий день 120 000 ₴ - 360 000 ₴ в год

    Research Team Leader – Reasoning Multimodal LLMsLocation: Remote but first 12 months willing to relocate temporarily to Shenzhen, ChinaThe 12+ months in Shenzhen assignment is fully covered by the client: flights, accommodation, etc. After this time, the candidate can work remotely from any European country.Our client is a global consumer electronics...

  • Technical Support Consultant

    2 недель назад

    Киев, Киев, Украина SupportYourApp Полный рабочий день 70 000 $ - 120 000 $ в год

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Associate Technical Support Engineer

    5 дней назад

    Киев, Киев, Украина Capgemini Полный рабочий день 15 000 ₴ - 25 000 ₴ в год

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

  • Senior ML Developer/Team Leader

    2 недель назад

    Киев, Киев, Украина Tietoevry Полный рабочий день 90 000 ₴ - 120 000 ₴ в год

    Job DescriptionTietoevry Create is inviting a talented professional to join our growing team as aSenior ML Developer/Team Leaderto oversee machine learning development, establish technical standards, and guide team performance optimization. You will contribute to ML architecture design, performance optimization, and end-to-end MLOps automation with a focus...

  • Technical Support Specialist

    2 недель назад

    Киев, Киев, Украина Civitta Полный рабочий день 4 000 € - 5 000 € в год

    Ready to embark on a journey of opportunity? Join a team of 750+ employees in 21 countries in the first consultancy originating from CEE. We bring together digital and advisory as an international collaboratory where every talent can shine, every employee can become a partner, and every partner can become a shareholder. We are explorers at heart, powered by...

  • Technical Support Specialist

    3 дней назад

    Киев, Киев, Украина 3Shape Полный рабочий день 30 000 ₴ - 60 000 ₴ в год

    About us3Shape develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.3Shape is headquartered in Copenhagen, with development teams...