Digital Marketing Manager

Do you have a strong passion for Digital Marketing, and you know how to create and launch successful marketing campaigns? Then this position is perfect for you.

We're looking for a highly motivated and skilled Digital Marketing Manager who will be responsible for developing and implementing marketing strategies for lead generation and brand awareness on the online vendor marketplaces.

Excited? Let's see what it takes

What you will do:

• Develop and update the website, improving UX and conversion rates through A/B testing, lead magnets, and content optimization;
• Plan and implement a content strategy: articles, case studies, podcasts;
• Analyze data (GA4, Clarity) and propose solutions to increase customer engagement and retention;
• Collaborate with Content, SEO, Creative, Web Dev, and PM teams on joint digital projects;
• Monitor KPIs and evaluate the effectiveness of marketing activities;
• Create layouts and wireframes for new website pages, considering UX and conversion goals;
• Experience in CRO and working with lead magnets focused on generating high-quality leads and converting them into customers;
• Project management experience: effective collaboration with the creative team, PM, Dev, and Content to deliver shared objectives.

What you need to succeed in this role:

• 4+ years of experience in digital marketing, including work with websites, content, and customer acquisition, with 1–2 years in a Lead position;
• Strong analytical skills: proficiency in GA4 (or GA), Microsoft Clarity, and marketing/user behavior analytics tools;
• Experience working with international markets (especially English-speaking: USA, Canada, EU) — a big plus, especially in digital/B2B;
• Budgeting and planning skills, sprint setting, and cost control;
• English — B2+ (for working with analytics, platforms, content, and international audiences).

Will be a great plus:

• Bachelor's degree in Marketing, Business, or a related field;
• Experience with using referral platforms/vendor marketplaces (e.g. Clutch, G2, Gartner) for lead generation;
• Experience with Looker Studio and Meta Pixel;
• Business correspondence skills.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Creative and unique art offices (see for yourself);
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Mind-blowing corporate events and social activities;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website: 

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.