
Logistics Customer Service Specialist
3 дней назад
Procter & Gamble has one of the largest and strongest portfolios of trusted, quality brands, including: Gillette, Pantene, Fairy, Head & Shoulders, Blend-a Med, Oral-B, Pampers, Always, Ariel, Lenor, Vizir. We are the largest consumer goods company with operations in 80 countries, hiring more than 95 000 employees worldwide.
Our Kyiv based team is looking for Customer Service Specialist.
Are you ready to take the new challenge?
The Job Scope:
- Ensure proper order acquisition control (monitoring, contact with customer, leadership engagement if needed).
- Ensure proper truck sizing as per customer contract/alignment and according to Trade Terms conditions (request additional orders from the customer if needed).
- Manage price discrepancies in customer's orders (investigation, proper communication, and solution with customer, Sales, Billing Accuracy SPOC).
- Effective communication with Customer Service Representative Team and customer regarding order changes, corrections and issue solving.
- Deal with the issues arising from stock unavailability (if needed: in cooperation with customer and other functions)
- Support P&G drive to be #1 Supplier by responding to customer specific needs and requirements (reports, estimated availability dates, etc.) in timely manner
- Contribute in reaching Customer Service Representative KPI's targets (proper analysis, root causing, action plan proposal if needed):
- Coordinate / support customers related logistics project internally (SO, supply planning, logistics, plants etc.) and externally (customers).
What we offer you:
- Opportunity to work in a dynamic and respectful work environment. We live our Purpose, Values, and Principles daily. We value every individual and encourage initiatives promoting agility and work/life balance.
- Continuous coaching & mentorship. We are passionate about our work. We will make sure you receive both formal training and as regular mentorship from your manager and others.
- 6-month probation period followed by a stable, long-term contract
- Competitive salary and benefits program. Regular salary revisions and possible promotions - all in line with your results, performance and potential.
-
Logistics Customer Service Specialist
1 неделя назад
Киев, Киев, Украина Procter & Gamble Полный рабочий деньProcter & Gamble has one of the largest and strongest portfolios of trusted, quality brands, including: Gillette, Pantene, Fairy, Head & Shoulders, Blend-a Med, Oral-B, Pampers, Always, Ariel, Lenor, Vizir. We are the largest consumer goods company with operations in 80 countries, hiring more than 95 000 employees worldwide.Our Kyiv based team is looking for...
-
Customer Service Order Specialist
1 неделя назад
Киев, Киев, Украина beBee Careers Полный рабочий деньThe role involves ensuring proper order acquisition control by monitoring customer orders, engaging with customers as needed, and collaborating with leadership when necessary.Key Responsibilities:Verify that truck sizing aligns with customer contracts and trade terms, requesting additional orders from the customer when required.Investigate, communicate, and...
-
Customer Service Logistics Manager
1 неделя назад
Киев, Киев, Украина beBee Careers Полный рабочий деньThe Role:We are seeking a skilled professional to manage logistics operations, ensure seamless communication, and drive results-oriented solutions. The ideal candidate will have excellent problem-solving skills, strong analytical abilities, and exceptional communication skills.Responsibilities:Schedule transportation services based on customer...
-
Logistics Support Coordinator
1 неделя назад
Киев, Киев, Украина beBee Careers Полный рабочий деньWe are seeking a skilled Customer Service Specialist to ensure proper order acquisition control by monitoring customer orders, engaging with customers as needed, and collaborating with leadership when necessary.Main Accountabilities:Evaluate truck sizing against customer contracts and trade terms, requesting additional orders from the customer when...
-
Logistics Operations Specialist
1 неделя назад
Киев, Киев, Украина beBee Careers Полный рабочий деньJob Scope:Monitor order acquisition to ensure proper control.Determine truck sizing according to customer contracts and trade terms.Investigate and resolve price discrepancies in customer orders.Communicate effectively with the Customer Service Representative Team and customers regarding order changes and issue resolution.Collaborate with customers and other...
-
Logistics Coordinator
7 дней назад
Киев, Киев, Украина beBee Careers Полный рабочий деньKey Responsibilities:The successful candidate will be responsible for managing logistics activities, ensuring effective communication with internal teams and external customers, and driving process improvements. Key responsibilities include:Managing and coordinating logistics operations to meet customer needs.Communicating proactively with stakeholders to...
-
Supply Chain Service Representative
1 неделя назад
Киев, Киев, Украина beBee Careers Полный рабочий деньThis role involves ensuring proper order acquisition control by monitoring customer orders, engaging with customers as needed, and collaborating with leadership when necessary.Responsibilities:Evaluate truck sizing against customer contracts and trade terms, requesting additional orders from the customer when required.Investigate, communicate, and resolve...
-
Order Acquisition Manager
1 неделя назад
Киев, Киев, Украина beBee Careers Полный рабочий деньThe position is responsible for ensuring proper order acquisition control by monitoring customer orders, engaging with customers as needed, and collaborating with leadership when necessary.Key Objectives:Monitor customer orders and collaborate with leadership when necessary to ensure proper order acquisition control.Communicate and resolve price...
-
Strategic Finance Operations Specialist
2 недель назад
Киев, Киев, Украина international finance corporation Полный рабочий деньCompany OverviewThe International Finance Corporation (IFC) is a leading global development institution focused on the private sector in emerging markets. With over 100 countries of operation, we work to create markets and opportunities through our capital, expertise, and influence.About the RoleWe are seeking an experienced Strategic Finance Operations...