Messaging Communication Account Manager – Ukrainian Market
2 дней назад
Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.
We are seeking a qualified and driven Account Manager to manage and expand our Business Messaging and Chatbot partner network in Ukraine. The successful candidate will be responsible for the overall partner lifecycle, including onboarding, performance management, and identifying growth opportunities. This position requires a strategic mindset, strong relationship management skills, and a solid understanding of the messaging industry.
Responsibilities- Manage a portfolio of Business Messaging and Chatbot partners with a focus on the Ukrainian market.
- Oversee the entire partner lifecycle, including onboarding, day-to-day account management, performance monitoring, and growth strategy execution.
- Build and maintain strong, long-term relationships with partners, acting as a trusted advisor and key point of contact.
- Collaborate with internal teams-including Sales, Marketing, and Product - to support partner enablement and integration.
- Coordinate partner training sessions, marketing initiatives, and operational support as needed.
- Analyze partner performance using internal reporting tools and provide regular business reviews (monthly/quarterly).
- Detect and resolve reporting discrepancies; ensure data accuracy in partner performance tracking.
- Clearly communicate Viber's product offerings, features, and value propositions to both technical and non-technical stakeholders.
- Proactively identify opportunities to upsell and cross-sell Viber solutions to existing partners.
- Minimum 4 years of experience in B2B account management, ideally within the messaging, telecommunications, or digital services sector.
- Strong understanding of the messaging ecosystem (e.g., messaging apps, SMS, CPaaS).
- Fluency in English (verbal and written) is required; fluency in Ukrainian is highly preferred.
- Proven track record of managing strategic accounts and delivering business growth.
- Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
- Independent, highly motivated, and capable of working in a dynamic, fast-paced environment.
- High level of accuracy and attention to detail, especially when working with data and reporting tools.
- Excellent analytical and problem-solving skills.
None
Skills
None
-
Киев, Киев, Украина Rakuten International Полный рабочий день 104 000 $ - 130 878 $ в годRakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through...
-
Киев, Киев, Украина Rakuten Viber Полный рабочий день 70 000 $ - 120 000 $ в годRakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through...
-
A2P SMS Account Manager
5 дней назад
Киев, Киев, Украина DecisionTelecom Полный рабочий день 60 000 $ - 80 000 $ в годAbout the RoleWe are looking for a proactive and results-orientedA2P SMS Account Manager (Ukraine or Europe) to join our international team in the A2P Messaging wholesale industry. The ideal candidate has strong sales experience, a solid understanding of A2P SMS market, and is comfortable working in a fast-paced and dynamic global...
-
Account Manager
5 дней назад
Киев, Киев, Украина VML Полный рабочий день 40 000 ₴ - 60 000 ₴ в годAre you a skilled communicator fluent in Ukrainian with a good grasp of English? Are you passionate about advertising and ready to take on a pivotal role in a dynamic agency? Look no further We're on the hunt for a talented Account Manager to join our team and work with our prestigious international client base. Position: Account Manager Location: Kyiv,...
-
Senior Account Manager
5 дней назад
Киев, Киев, Украина iTalent PLUS Полный рабочий день 60 000 $ - 80 000 $ в годOur client is seeking a Senior Account Manager who will be responsible for driving and maximizing revenues from assigned customers while developing and maintaining strong relationships with key stakeholders both internally and externally. The Senior Account Manager will serve as the primary point of contact within the organization for customers, developing...
-
Senior Account Manager
5 дней назад
Киев, Киев, Украина iTalent PLUS Полный рабочий день 90 000 $ - 120 000 $ в годOur client is seeking a Senior Account Manager who will be responsible for driving and maximizing revenues from assigned customers while developing and maintaining strong relationships with key stakeholders both internally and externally. The Senior Account Manager will serve as the primary point of contact within the organization for customers, developing...
-
Senior Account Manager
5 дней назад
Киев, Киев, Украина iTalent PLUS Полный рабочий день 90 000 $ - 120 000 $ в годOur client is seeking a Senior Account Manager who will be responsible for driving and maximizing revenues from assigned customers while developing and maintaining strong relationships with key stakeholders both internally and externally. The Senior Account Manager will serve as the primary point of contact within the organization for customers, developing...
-
Senior Account Manager
5 дней назад
Киев, Киев, Украина iTalent PLUS Полный рабочий день 60 000 € - 80 000 € в годOur client is looking for a Senior Account Manager to serve as a key liaison between the company and its clients, ensuring exceptional service delivery and long-term satisfaction. This role involves close collaboration with internal sales, marketing, and product teams to drive revenue and improve client engagement. The ideal candidate will be passionate...
-
Account Manager
5 дней назад
Киев, Киев, Украина Genesis Полный рабочий день 500 000 ₴ - 1 000 000 ₴ в годOBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. Our team consists of more than 250 talented professionals whose ambitions and striving for success help us build the best products on the market. We have offices in Kyiv and Warsaw. We are developing Nebula — the biggest brand in the spiritual niche. Nebula has over 60 million...
-
Account Manager
5 дней назад
Киев, Киев, Украина Novonesis Полный рабочий день 40 000 $ - 80 000 $ в годAre you ready for a new beginning?We need your talent, knowledge and dedication to better our world with biology.Our purpose points the wayIn Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact...
