
Premium Banking Hotline Specialist
3 дней назад
Functional responsibilities:
- Providing financial services advice over the phone and via chat, according to the client's needs
- Sales of premium banking products via remote communication channels
- Scheduling meetings for potential and existing clients with managers
- Fulfillment of established KPIs regarding the quality of consultations and work with clients
- Entering information about the client (current/potential) into CRM on a daily basis, according to regulations
- Identification, verification of clients in accordance with the Bank's GNI
- Compliance with Customer Service Standards, in accordance with VND Bank requirements
Job responsibilities
- Provide first-class service and services to premium clients via remote communication channels (telephone, chat, email)
- Sell financial products to premium clients
Candidate requirements:
- Higher education in finance, banking, economics
- Experience in sales (preferably financial/banking products, premium banking, insurance)
- Developed communication skills and pleasant voice characteristics
- Fluent oral and written proficiency in Ukrainian and English (at least level B2)
We offer:
- Official employment and stable work in one of the leading banks in Ukraine.
- Individual work schedule
- Competitive market salary and annual bonus.
- Social package in accordance with the Labor Code (additional 2 days of annual leave).
- Opportunity for professional and career growth, corporate training.
- Medical insurance at the bank's expense and preferential conditions for family members.
- Flexible work schedule, 2 days on, 2 days off, 12-hour shifts.
- Friendly atmosphere in a team of professionals.
In our bank you will also find opportunities for active recreation and team interaction:
- Dance training, yoga classes (offline and online).
- Mental health programs.
If you are ready to join our team and apply your experience to achieve high results, send your resume to our email.
Bank Credit Dnipro – reliability, professionalism and development with you
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