Middle Information Developer

ELEKS Information Development Office is looking for a Middle Information Developer in Ukraine.

The Eastern Europe Foundation, within the framework of the implementation of the Swiss-Ukrainian program "E-Governance for Government Accountability and Community Participation", approached us about creating a Public Health Information Platform.

• Experience creating documentation following the Microsoft Style Guide
• Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring
• Advanced in MS Word
• English – Advanced+ level
• Proficiency in Ukrainian language
• Excellent communication and negotiation skills
• Good analytical skills
• Good understanding of DDLC
• Degree in Translations, Philology, or Applied Linguistics would be a plus

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
• Identify client's writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
• Communicate the status of documentation tasks in progress to ensure timely delivery
• Interview subject matter experts to obtain ongoing details on the projects
• Create documentation templates for various document outputs
• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
• Create various types of video documentation under supervision of senior staff
• Implement and support single-sourcing, structured authoring, and minimalism
• Create documentation interactivity elements (index, hyperlinks, related topics, etc.)
• With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product
• With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)
• Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
• Follow all stages of documentation development and provide high-quality results
• Translate technical texts that require minor review and editing from senior staff
• Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS
• Take active (or passive) part in competence development events of IDO
• Take part in coaching and mentoring of the junior staff

• Close cooperation with a customer
• Challenging tasks
• Competence development
• Ability to influence project technologies
• Team of professionals
• Dynamic environment with low level of bureaucracy

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.