Account Manager Fintech

2 недель назад

Киев, Киев, Украина Evotym Полный рабочий день 250 000 ₴ - 500 000 ₴ в год

About The Client
Our client is an emerging fintech company focused on developing innovative solutions that bridge the gap between traditional finance and cryptocurrency. They are building a new product for the C2B market, designed to meet regulatory standards while ensuring robust architecture, security, and monitoring systems.

Role Overview
As a
Junior Account Manager
, you will support client relationships and help ensure a seamless customer experience. Working closely with senior team members, you'll manage day-to-day communication with clients, assist in onboarding, track client satisfaction, and contribute to long-term partnerships. This role is ideal for someone early in their career with 1–2 years of fintech experience, eager to learn and grow in a dynamic environment.

Key Responsibilities

  • Building and maintaining client relationships.
  • Assist with client onboarding, ensuring smooth setup and compliance alignment.
  • Handle day-to-day client requests and provide timely responses.
  • Monitor account performance and escalate issues when needed.
  • Collaborate with product and support teams to deliver client needs.
  • Track client feedback and contribute to continuous improvement.
  • Ensure accurate reporting and documentation of client interactions.

Requirements

  • 1–2 years of experience in account management, customer success, or related role in fintech.
  • Strong communication skills in English and Russian.
  • Ability to manage multiple priorities with attention to detail.
  • Understanding of fintech or crypto-related products.
  • Proactive mindset and willingness to learn from senior colleagues.

Key Soft Skills

  • Excellent interpersonal and relationship-building skills.
  • Problem-solving and solution-oriented thinking.
  • Team player with a collaborative mindset.
  • Adaptability in a fast-paced, evolving environment.
  • Strong organizational and time-management abilities.

What We Offer

  • Competitive compensation with growth opportunities.
  • Career development in a fintech company at the intersection of crypto and finance.
  • Training and mentorship from experienced professionals.
  • Flexible work environment with remote options.
  • A dynamic and supportive team culture.

Hiring process

  • Introductory call with recruiter.
  • Interview with management.
  • Final interview.

Apply now and start your fintech journey with us

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