Business Messaging Account Manager

3 дней назад

Киев, Киев, Украина Rakuten Viber Полный рабочий день 600 000 ₴ - 1 200 000 ₴ в год

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through managing business relationships to pursuing their passions.

We are seeking a qualified and driven Account Manager to manage and expand our Business Messaging and Chatbot partner network in Ukraine. The successful candidate will be responsible for the overall partner lifecycle, including onboarding, performance management, and identifying growth opportunities. This position requires a strategic mindset, strong relationship management skills, and a solid understanding of the messaging industry.

Responsibilities

  • Manage a portfolio of Business Messaging and Chatbot partners with a focus on the Ukrainian market.
  • Oversee the entire partner lifecycle, including onboarding, day-to-day account management, performance monitoring, and growth strategy execution.
  • Build and maintain strong, long-term relationships with partners, acting as a trusted advisor and key point of contact.
  • Collaborate with internal teams-including Sales, Marketing, and Product - to support partner enablement and integration.
  • Coordinate partner training sessions, marketing initiatives, and operational support as needed.
  • Analyze partner performance using internal reporting tools and provide regular business reviews (monthly/quarterly).
  • Detect and resolve reporting discrepancies; ensure data accuracy in partner performance tracking.
  • Clearly communicate Viber's product offerings, features, and value propositions to both technical and non-technical stakeholders.
  • Proactively identify opportunities to upsell and cross-sell Viber solutions to existing partners.

Requirements

  • Minimum 4 years of experience in B2B account management, ideally within the messaging, telecommunications, or digital services sector.
  • Strong understanding of the messaging ecosystem (e.g., messaging apps, SMS, CPaaS).
  • Fluency in English (verbal and written) is required; fluency in Ukrainian is highly preferred.
  • Proven track record of managing strategic accounts and delivering business growth.
  • Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
  • Independent, highly motivated, and capable of working in a dynamic, fast-paced environment.
  • High level of accuracy and attention to detail, especially when working with data and reporting tools.
  • Excellent analytical and problem-solving skills.

  • Messaging Communication Account Manager – Ukrainian Market

    2 недель назад

    Киев, Киев, Украина Rakuten International Полный рабочий день 1 200 000 ₴ - 3 600 000 ₴ в год

    Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through...

  • Messaging Communication Account Manager – Ukrainian Market

    2 недель назад

    Киев, Киев, Украина Viber Полный рабочий день 70 000 $ - 120 000 $ в год

    Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of our users and to be part of the journey that makes us a super-app. Our mission is to make people's lives easier by enabling meaningful connections, from precious moments with family and friends, through...

  • Account Manager

    7 дней назад

    Киев, Киев, Украина DREAM PLAY Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    Account ManagerWe're looking for a Middle Account Manager to join our growing iGaming team If you have experience in B2B account management, know how to build strong partner relationships, and want to take ownership of commercial growth — this role is for you. Work remotely or from our Kyiv office and help shape a new business direction in the iGaming...

  • Key Account Manager

    1 неделя назад

    Киев, Киев, Украина Haier Europe Полный рабочий день 900 000 ₴ - 1 200 000 ₴ в год

    Job Posting TitleKey Account ManagerThe challengeThe Key Account Manager is responsible for developing and maintaining strong relationships with strategically important customers. This role ensures the long-term success of key accounts by understanding their needs, delivering tailored solutions, and driving mutual growth. The KAM acts as the main point of...

  • Account Manager

    7 дней назад

    Киев, Киев, Украина Bionic Talent Полный рабочий день 24 000 $ - 48 000 $ в год

    About the client:Our client is based in Florida, USA, and running a digital marketing agency focused on the contractor industry. The client mostly handles local service businesses seeking growth with Local SEO and PPC.Our client has a policy of "no jerks" for both clients and team members and is looking to grow its client-servicing team with exceptional...

  • Account Manager

    2 недель назад

    Киев, Киев, Украина UPSTARS Полный рабочий день 800 000 ₴ - 1 200 000 ₴ в год

    UPSTARS – продуктова IT-компанія, з якою злітають і люди, і бренди. Наш основний фокус – технологічні рішення та B2B-послуги для міжнародних клієнтів. Запускаємо зіркові проєкти у сфері iGaming, які...

  • Account Manager

    1 день назад

    Киев, Киев, Украина United Tech Полный рабочий день 40 000 $ - 80 000 $ в год

    We are looking for an Account Manager to strengthen our presence in the LatAm region and drive strategic partnerships forward. You will be joining a stable, fast-growing product with a proven business model and real value for users. The team is compact and highly skilled, your ideas and decisions will directly impact the business from day one. We maintain a...

  • Account Manager

    1 день назад

    Киев, Киев, Украина United Tech Полный рабочий день 80 000 ₴ - 120 000 ₴ в год

    We are looking for an Account Manager to strengthen our presence in the LatAm region and drive strategic partnerships forward. You will be joining a stable, fast-growing product with a proven business model and real value for users. The team is compact and highly skilled, your ideas and decisions will directly impact the business from day one. We maintain a...

  • Junior Account Manager

    1 день назад

    Киев, Киев, Украина VIVID DIGITAL agency Полный рабочий день 25 000 ₴ - 45 000 ₴ в год

    УВАГА, МЕНЕДЖЕРИ 360 Vivid agency відкриває двері для Junior Account Manager.Вакансія яка дійсно прокачає твої скіли.Кого ми шукаємо:Project/Account Manager (Junior) з досвідом в агенції.Англійська B1+ .Багатозадачність та...

  • Account Manager

    2 недель назад

    Киев, Киев, Украина AIDA Recruitment Полный рабочий день 28 000 ₴ - 48 000 ₴ в год

    Шукаємо Account Manager для української IT-компанії з понад 10-річним досвідом, яка спеціалізується на трансформації бізнесу завдяки технологічним рішенням, орієнтованим на створення цінності. Компанія...