Sales Manager

Key Responsibilities:

• To reach and exceed the sales target assigned (volume and revenue) by customers
• Ensure the maximum sales coverage of the assigned area/customer platform performing the targeted number of sales calls
• Maintain direction, quantity, and quality of their sales activity
• To propose, manage and execute the target account program established in conjunction with Sales Mgr.
• Assists A/R department in dealing with credit management issues
• Manage the Reporting and Management tools provided by ZIM
• Regularly review individual performance vs targets and agree corrective actions with the Sales Mgr.
• Closely liaise with inside sales and customer service department to guarantee high controlled and followed-up service quality to customers
• Have full knowledge of all documented procedures relevant to their role and compliance with SOX.

Requirements:

• Several years experience in a sales role within the shipping industry
• Strong assertiveness and communication skills
• Proven ability to handle complaints and objections effectively
• Skilled in conflict resolution and management
• Demonstrated expertise in negotiation techniques
• Confident and engaging presentation abilities
• Full professional proficiency in both Ukrainian and English
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience working with CRM software packages