Data Quality Controller Consultant

The consultancy will support IOM's Data & Analytics Unit in ensuring the integrity, accuracy, and accountability of data collected under the Displacement Tracking Matrix (DTM) and related field operations. Reliable and high-quality data are essential for IOM's evidence-based decision-making, reporting, and coordination with partners and government stakeholders.

The Data Quality Controller (Consultant) will be responsible for the continuous verification, validation, and quality assurance of all field data submissions collected through IOM's DTM tools and platforms (e.g., Kobo/ODK). The role will contribute to maintaining harmonized data standards, improving workflows between field teams and central coordination units, and ensuring compliance with established Standard Operating Procedures (SOPs) and data protection principles.

RESPONSIBILITIES

Tasks to be performed under this contract:

• Review and verify incoming field submissions for completeness, accuracy, coherence, and adherence to DTM methodologies and SOPs.

• Conduct systematic quality checks for duplicates, logical/skip-logic errors, GPS inaccuracies, invalid codes, and missing responses.

• Liaise with enumerators and field supervisors to clarify data anomalies, request corrections, and ensure timely resubmissions.

• Promote standardized application of DTM tools, forms, and operational protocols across all field teams.

• Maintain and routinely update QA tracking logs, error databases, and feedback matrices; document all revisions and corrective actions.

• Provide day-to-day support to field teams on data collection tools (Kobo/ODK), workflows, device setup, and troubleshooting.

• Facilitate two-way communication between field staff and central DTM teams (Area Coordination, IM, and Operations).

• Monitor submission progress and flag operational bottlenecks or delays to ensure timely completion of data collection cycles.

• Participate in enumerator briefings, debriefings, and deliver refresher training on data quality and SOP compliance.

• Support pilot testing and version control of data collection tools, including feedback consolidation.

• Prepare QA summaries, data-quality dashboards, and periodic internal reports.

• Ensure field data collection aligns with IOM's data protection principles and ethical standards.

• Contribute to lessons learned and recommendations for improving workflows and data quality assurance systems.

• Support IOM/Unit team in coordination with local authorities and stakeholders on operational issues, as needed.

• Report regularly to the National Officer – Area Coordination on implementation progress, irregularities, and shortfalls.

• Perform such other duties as may be assigned.

Performance indicators for the evaluation of results.

40 hours of work per week. Data collection submissions verified and approved according to DTM SOPs and quality standards. QA tracking and error correction logs maintained and updated weekly. Enumerators receive timely feedback and support. QA summaries and progress reports submitted as per agreed schedule. Data integrity issues reduced progressively over the contract period.

QUALIFICATIONS

Education

University degree in statistics, information management, computer science, geography, social sciences, or a related field.

Experience

• Minimum three years of professional experience in data quality control, data collection management, or information management.
• Experience with data collection platforms (e.g., KoboToolbox, ODK, Survey CTO) and QA workflows.
• Familiarity with DTM methodologies or large-scale humanitarian data collection preferred.
• Poven ability to perform logical consistency checks and troubleshoot technical field issues.
• Experience in coordinating with enumerators or field-based data collection teams.

Skills

• Advanced Excel skills and working knowledge of data cleaning/validation techniques.
• Good understanding of relational data structures and basic statistical quality control methods.
• Ability to identify data anomalies and communicate solutions clearly.
• Excellent organizational, analytical, and coordination skills.
• Strong attention to detail and adherence to data protection standards.

Languages

• Fluency in the Ukrainian language.
• Knowledge of the English language at least at the pre-intermediate level.

IOM's official languages are English, French and Spanish.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Travel required

• No

Required Competencies

IOM's competency framework can be found at this link . Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

• Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.

• IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.

• IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

• IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies