Customer Support Consultant, fintech industry
1 неделя назад
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let's see what it takes
What you will do:
- Provide exceptional customer support via emails and chats
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services
What you need to succeed in this role:
- Native Ukrainian and English B2
- At least 2 years of experience in customer or technical support role within fintech industry
- Personal or professional experience with trading, investments or crypto
- Experience with CRM systems
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Familiarity with KYC & AML procedures, transaction monitoring, or crypto compliance is a plus
Benefits and Perks:
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills
Visit our website:
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
-
Sales Consultant
2 недель назад
Одесса, Одесская область, Украина Renewal by Andersen | Esler Companies Полный рабочий день 150 000 $ - 300 000 $ в годOverviewAre you a driven sales professional ready to take on an exciting role with America's leading window & door company?As a Sales Consultant for Esler Companies – Renewal by Andersen, you'll help customers improve the quality of their homes with our premium window and door products and services. Our products not only provide energy efficiency, but...
-
Customer Support Associate – Russian
2 дней назад
Одесса, Одесская область, Украина HRS Deutschland GmbH Полный рабочий день 936 000 ₴ в годAt our company, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exceptionOur client, a leading multi-product content provider is expanding its team in Belgrade, Serbia. You have the opportunity to become the...
-
Sales Specialist
4 дней назад
Одесса, Одесская область, Украина ZIM Полный рабочий день 40 000 ₴ - 60 000 ₴ в годWe are looking for Sales Specialist to join our amaZing team in OdessaKey Responsibilities:To reach and exceed the sales target assigned (volume and revenue) by customers.Ensure the maximum sales coverage of the assigned area/customer platform performing the targeted number of sales calls.Conduct customer visits to strengthen relationships and gather market...
-
Invoice Specialist
4 дней назад
Одесса, Одесская область, Украина ZIM Полный рабочий день 40 000 ₴ - 60 000 ₴ в годWe are looking for Invoice Documentation Specialist to join our amaZing team in Odessa As Invoice Documentation Specialist, you will play a pivotal role in ensuring accuracy, compliance, and efficiency in invoicing. Key Responsibilities: Establish and maintain invoicing and collection procedures, ensuring all tariffs and agreed terms are correctly...
-
Export Documentation Specialist
4 дней назад
Одесса, Одесская область, Украина ZIM Полный рабочий день 80 000 ₴ - 120 000 ₴ в годWe are looking for Export Documentation Specialist to join our amaZing team in Odessa Key Responsibilities: Prepare, review, and issue draft Bills of Lading and manifests; ensure timely corrections and compliance. Assist with export documentation (including invoices) while maintaining accuracy and adherence to procedures. Handle export-related...
-
Senior HVAC/R Service Technician
2 недель назад
Одесса, Одесская область, Украина CoolSys Полный рабочий день 30 $ - 50 $OverviewWHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces As a large company serving diverse customers, we invest in our team with:Competitive Compensation: $30-$50 hr DOESign on Bonus: Up to $3,000.00...
-
Retail Banker II
2 недель назад
Одесса, Одесская область, Украина First Financial Bank Полный рабочий день 30 000 ₴ - 60 000 ₴ в годAddressWe're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative...
-
Associate with Russian and English
2 дней назад
Одесса, Одесская область, Украина HRS Deutschland GmbH Полный рабочий день 640 000 € - 1 920 000 € в годAt HRS Group, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exceptionOur client, a leading multi-product content provider is expanding its team in Belgrade, Serbia. You have the opportunity to become the "Face"...
-
Cargo data analyst, commodity analytics columnist
2 дней назад
Одесса, Одесская область, Украина Informall BG Полный рабочий день 40 000 ₴ - 60 000 ₴ в годCompany DescriptionInformall Business Group is a cargo analytical bureau specializing in providing resourceful data for transport companies in the Black Sea region. Our services include quarterly Black Sea Container Studies, consulting for cargo transport infrastructure projects, and trade studies to help businesses build market strategy and enhance...
-
Senior Product Designer
1 неделя назад
Одесса, Одесская область, Украина Speechify Полный рабочий день 80 000 $ - 120 000 $ в годMissionThe mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products...