Support Consultant Spanish | 357697

16 часов назад

Киев, Киев, Украина 3Shape Полный рабочий день 30 000 ₴ - 45 000 ₴ в год

About Us
3Shape
develops 3D scanners and software solutions that enable dental and hearing professionals to treat more people, more effectively. Our products are market leading innovative solutions that make a real difference in the lives of both patients and dental professionals around the world.

3Shape is headquartered in
Copenhagen
, with development teams in
Denmark, Ukraine, North Macedonia
and with a production site in
Poland
.

We are a global company with presence in Europe, Asia and the Americas. Founded in a year 2000, today, we provide services to customers in over 130 countries. Our growing talent pool of over 2200 employees spans 50 nationalities.

3Shape as an employer is committed to Ukraine.
Our UA office was founded in 2006, and we are continuing to grow, hire and take care of our employees even during the war in Ukraine. Among other actions, we support our contractors who are called to the military service, as well as care about our colleagues' mental health by implementing different activities.

If you are looking for stability in your future, we are the right place for you.

About The Role
We are looking for a
Customer Support Consultant with Spanish
to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.

Your key responsibilities will be to:

  • Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events.
  • Managing support cases: collect all relevant information from customers, according to company's procedures and record this using company's CRM
  • Interact with other departments and escalate customers feedback further

To succeed in this position, you will need to:

  • Customer oriented approach
  • Good communicator with ability to ask and listen
  • Strong verbal and writing skills (B2 level) in Spanish, and Ukrainian
  • At least an intermediate level of English (will be used for internal communication)
  • Problem-solving and logical thinking skills
  • Result-oriented and stress-resistant
  • Aspiration to self-development and eager to learn
  • Customer Service experience is preferred
  • Analytical, multitasking and empathetic skills

What we offer:

  • 24 business days of annual leaves
  • Medical insurance (with additional Dentistry Budget and 10 massaging sessions per year included)
  • Possibility of hybrid-remote cooperation
  • A parking lot with free spaces for employees
  • Paid sick leaves and child sick leaves
  • Maternity, paternity and family issues leave
  • Well-being program: monthly well-being meetings and individual psychology hotline.

We will be glad to welcome you in our team

  • Consultant on Data

    7 дней назад

    Киев, Киев, Украина IOM Полный рабочий день 40 000 $ - 60 000 $ в год

    Project Context and ScopeEleven years after the onset of hostilities in 2014, Ukraine continues to navigate a complex, dynamic path toward nationwide socio-economic recovery and decentralization. Since the major escalation in 2022, the capacities of local hromadas to assess and address community needs have varied and are often insufficient. Locally led...

  • Consultant on Data

    5 дней назад

    Киев, Киев, Украина INTERNATIONAL ORGANIZATION FOR MIGRATION Полный рабочий день 90 000 ₴ - 120 000 ₴ в год

    Project Context and ScopeEleven years after the onset of hostilities in 2014, Ukraine continues to navigate a complex, dynamic path toward nationwide socio-economic recovery and decentralization. Since the major escalation in 2022, the capacities of local hromadas to assess and address community needs have varied and are often insufficient. Locally led...

  • Senior Consultant on Data

    7 дней назад

    Киев, Киев, Украина IOM Полный рабочий день 60 000 ₴ - 80 000 ₴ в год

    Project Context and ScopeEleven years after the onset of hostilities in 2014, Ukraine continues to navigate a complex, dynamic path toward nationwide socio-economic recovery and decentralization. Since the major escalation in 2022, the capacities of hromadas to assess and address community needs have varied and are often insufficient. Locally led recovery...

  • Senior Consultant on Data

    5 дней назад

    Киев, Киев, Украина INTERNATIONAL ORGANIZATION FOR MIGRATION Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    Project Context and ScopeEleven years after the onset of hostilities in 2014, Ukraine continues to navigate a complex, dynamic path toward nationwide socio-economic recovery and decentralization. Since the major escalation in 2022, the capacities of hromadas to assess and address community needs have varied and are often insufficient. Locally led recovery...

  • Associate Technical Support Engineer

    7 дней назад

    Киев, Киев, Украина Capgemini Полный рабочий день 20 000 ₴ - 25 000 ₴ в год

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

  • Customer Support

    1 неделя назад

    Киев, Киев, Украина Mealco Полный рабочий день 70 000 $ - 120 000 $ в год

    Position OverviewOneTablet is redefining how restaurants manage online orders by consolidating all major delivery apps into one easy-to-use system. We are looking for a proactive and resourceful Support Representative to join our remote team. This role is a hybrid of customer support and sales support — you will be the frontline problem-solver for...

  • Associate Managing Consultant, Advisors

    1 неделя назад

    Киев, Киев, Украина Mastercard Полный рабочий день 104 000 $ - 130 878 $ в год

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Infrastructure Field Engineer

    1 неделя назад

    Киев, Киев, Украина IOM Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    Project Context and ScopeThe Consultant services are required to support implementation of activities within variety of projects focused on the repairs, reconstruction, overhaul or construction of the selected infrastructure objects. The project "Hromada Reconstruction and Empowerment Facility" (HREF) is implemented on the basis of the Agreement concluded...

  • National Consultant to Provide Expert Support for the alignment of the Ukrainian legal framework with the EU gender acquis

    3 дней назад

    Киев, Киев, Украина United Nations Development Programme Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    Background:UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.UN...

  • National Consultant to Provide Expert Support for the alignment of the Ukrainian legal framework with the EU gender acquis

    3 дней назад

    Киев, Киев, Украина UN Women Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    Job DescriptionBackground:UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace...