Technical Support Engineer

3 дней назад

Львов, Львовская область, Украина Kevych Solutions Полный рабочий день

Join our dynamic tech team We're hiring an experienced Technical Support Engineer who's passionate about delivering top-notch technical support. If you thrive in a collaborative environment and are ready for an exciting challenge, explore this opportunity with us. Let's shape the future of technology together

Responsibilities:

  • Support customers in a timely (working hours 10:00–18.00 or 14.00–22.00 Kyiv time), accurate, and delightful way;

  • Find unique ways to create "Magical Moments" for customers that make them feel seen and appreciated;

  • Grow your product knowledge with every customer conversation;

  • Investigate bugs, and file detailed reports for Engineering (or fix them yourself);

  • Respond to customers through all channels: In-App Intercom Messenger, discussions forum, feature request board, escalate issues when necessary.

Requirements:

  • You have 3+ years of experience on the same role;

  • You are a seasoned Support Engineer passionate about helping others;

  • You enjoy writing code here or there to fix little bugs that will make customers' lives easier;

  • You know how to say no to a customer, but have them still love you;

  • You are a strong written & visual communicator;

  • You are familiar with HTML, JS, CSS and Markdown;

  • You know how to debug in Chrome Developer Tools;

  • You're comfortable with CLI (command-line interface);

  • You have some experience with CI tools (Github Actions, Bitbucket Pipelines);

  • You have experience with APIs;

  • You have experience with the Swagger/OpenAPI specification (or JSON

Schema).

What you will have with us:

  • Regular Performance review;

  • Paid out of office days;

  • Opportunity to learn and improve your English;

  • Flexible work schedule;

  • Well-equipped office;

  • Career Path and growth opportunities.

About company Kevych Solutions

Kevych Solutions is a software development company which provides digital technology services. Our main directions of work are mobile development, outsourcing and outstaffing. We believe that the combination of active growth, dedication and human values will not only help us grow as a company, but also provide an opportunity to change the world.

  • Middle Technical Support Engineer

    2 недель назад

    Львов, Львовская область, Украина Just Answer Полный рабочий день 80 000 $ - 120 000 $ в год

    About UsJustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we've connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we're transforming...

  • Technical Documentation Engineer

    3 дней назад

    Львов, Львовская область, Украина REINTECH Полный рабочий день

    Technical Documentation EngineerLocation: Lviv, office/ partially remoteRole Overview:We are looking for a Technical Documentation Engineer for a manufacturing company in the field of radio electronics.As a Technical Documentation Engineer, you will be responsible for creating, maintaining, and updating technical documentation: manuals, instructions, user...

  • Junior Technical Engineer

    2 недель назад

    Львов, Львовская область, Украина Covizmo Полный рабочий день 30 000 ₴ - 40 000 ₴ в год

    Job OverviewIn Covizmo, we are participating in various projects within the energy sector. We have specialised in computer vision, data visualisation, and master data management. We are working together with major energy companies and helping them to manage industrial data.Covizmo offers services that help companies in their digital transformation process...

  • Technical Documentation Engineer

    2 недель назад

    Львов, Львовская область, Украина Beijing Foreign Enterprise Management Consultants Co.,Ltd. Полный рабочий день 30 000 ₴ - 60 000 ₴ в год

    Technical documentation engineerJob responsibilities:Review of project documentation (Terms of Reference, Detailed Design, load-bearing capacity report and other permits);Control of subcontractors' work performance, ensuring compliance with requirements and coordination of technical parameters;Control over the timely completion of subcontractors' scope of...

  • Technical Recruiter

    2 недель назад

    Львов, Львовская область, Украина Ostware Services Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    SummaryWe are seeking a Technical Recruiter with strong knowledge of the Central and Eastern European labor markets to support and scale our hiring in the fast-paced world of computer networking. In this role, you will manage the end-to-end recruitment process for engineering positions, ensuring a smooth and positive experience for all stakeholders.You're...

  • Senior Support Engineer IRC279767

    2 недель назад

    Львов, Львовская область, Украина GlobalLogic Полный рабочий день 40 000 $ - 80 000 $ в год

    DescriptionCustomer – US-based leader in automated car wash systems.Project is aimed towards the development of a brand new hybrid(Clound + OnPrem) platform that is aimed to replace current legacy solutions and open the new business potential for the client.The project consists of Software and Hardware componentsWe are looking for people willing to work in...

  • L3 Junior Support Engineer IRC279600

    2 недель назад

    Львов, Львовская область, Украина GlobalLogic Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    DescriptionCustomer – US-based leader in automated car wash systems. Project is aimed towards the development of a brand new hybrid platform that is aimed to replace current legacy solutions and open the new business potential for the client. We are looking for people willing to work in a fast-paced, solutions-oriented and creative...

  • Middle/Senior Data Support Engineer

    2 недель назад

    Львов, Львовская область, Украина N-iX Полный рабочий день 40 000 ₴ - 80 000 ₴ в год

    N-iXis looking for a passionate, skilled and motivatedMiddle/Senior Data Support Engineerto join the team.Our customeris the leading school transportation solutions provider in North America. Every day, the company complete 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including...

  • Junior Engineer

    2 недель назад

    Львов, Львовская область, Украина Intelvision Полный рабочий день 40 000 ₴ - 60 000 ₴ в год

    Company DescriptionIntelvision offers businesses access to dedicated full-time developers, eliminating long hiring cycles and unexpected team disruptions. We combine the reliability and integration of in-house talent with the expertise and flexibility of an agency. Our service includes a pool of pre-vetted developers, reduced overhead expenses, no hiring...

  • Data Engineer

    3 дней назад

    Львов, Львовская область, Украина Capgemini Полный рабочий день

    Lviv, Odesa, Rivne, HITECHPARKODESA, KyivData Engineer (AWS, Ukraine)At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology...