Senior Software Engineer, Orchestration Team

Who We Are

Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world's largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.

Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we're entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.

About the Role

We are looking for an experienced Senior Software Engineer to join a team building an innovative new customer-facing product. This product enables users to create integrations and implement workflows using AI-driven capabilities. You will collaborate closely with multiple engineering groups, provide technical leadership, and help ensure the performance, reliability, and scalability of the product from inception through deployment. This is a unique opportunity to shape a high-impact offering from the ground up.

What You'll Do

• Design and build backend services in Go to support our new product offering.

• Implement an agentic system that plans changes, generates integration code, validates execution in a sandbox, and reports results for approval.

• Own product reliability and performance across design, implementation, testing, and deployment.

• Collaborate with frontend engineering to contribute to a user-friendly interface that allows users to compose and iterate on workflows.

• Play a key role in evolving the product roadmap to drive customer adoption and long-term value.

• Mentor engineers and help establish standards for code quality, software design, and technical excellence.

Who You Are

• Resilient and adaptable in the face of challenges, ambiguity, and rapid change.

• Optimistic and able to turn problems into opportunities.

• Resourceful, innovative, and self-directed—you are excited to learn new tools and approaches.

• Highly accountable, consistently under-promising and over-delivering.

• Big-picture oriented, able to focus on long-term outcomes even as priorities shift.

Your Skill Set

• 5+ years of software engineering experience designing and building distributed systems and APIs.

• Experience using AI-driven code development tools and code assistants (e.g., Anthropic, GitHub Copilot).

• Strong proficiency in at least one object-oriented language such as Go, Java, Python, or C++.

• Hands-on experience with cloud platforms such as GCP or AWS.

• Experience with data modeling, schema evolution, and designing resilient data systems.

• Familiarity with microservices architectures deployed in containers and cloud-native environments.

• Strong communication skills and effective collaboration across teams.

Nice to Have

• Hands-on experience leveraging LLMs and/or agents in production systems.

• Experience building evaluation harnesses for LLM quality, reliability, or safety.

• Knowledge of vector search, embeddings, and retrieval-augmented generation (RAG) patterns.

• Experience integrating multiple third-party or vendor platforms.

• Familiarity with workflow orchestration concepts such as scheduling, retries, and state management (e.g., Temporal).

• Frontend experience with React or similar frameworks.

What's In It for You
As a Pindropper, you'll join a rapidly growing company making technology more human through the power of voice.
Within 30 Days, You'll

• Develop an understanding of core services and supported customer workflows.

• Learn existing integration templates and execution flows.

• Pair with engineers to learn internal tooling, CI workflows, and release processes.

Within 60 Days, You'll

• Contribute code changes to backend components and customer workflows.

• Improve test coverage, system observability, and integration execution resilience.

• Take ownership of a developer experience improvement related to deployment automation or monitoring.

Within 90 Days, You'll

• Lead the implementation or refactor of a major component to improve scalability, reliability, or vendor onboarding velocity.

• Drive architectural enhancements that strengthen the next generation of the product.

What We Offer

As part of Pindrop, you'll directly influence our expanding suite of products and the future of security in the voice-driven economy. We hire exceptional people—and take excellent care of them.

• Competitive compensation, including equity for all employees

• Unlimited Paid Time Off (PTO)

• Remote-first culture

This position is contracted through Alcor BPO. 
What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you're not sure if you qualify, apply anyway We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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