Project Coordinator

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across five continents and operates in 25 countries worldwide. Miratech retains over 1000 full-time professionals and has achieved sustained shareholder value growth exceeding 25% annually over many years.

The Project Coordinator plays a key role in supporting the execution and delivery of cross-functional projects. This role involves coordinating activities between multiple teams, tracking progress, managing documentation, and ensuring smooth communication between stakeholders. The ideal candidate combines organizational strength, attention to detail, and a solid understanding of technical concepts to help projects run efficiently and successfully.

Responsibilities:

• Project Coordination: Assist in the planning, tracking, and execution of projects, ensuring alignment with defined goals, timelines, and quality standards. Monitor deliverables and proactively follow up on dependencies and action items.
• Stakeholder Communication: Serve as a communication bridge between Product, Engineering, and other partner teams. Ensure project information, updates, and requirements are clearly shared and understood.
• Documentation & Governance: Maintain up-to-date project documentation, track milestones, risks, and issues, and ensure effective use of project management tools. Support meeting facilitation and prepare reports and presentations as needed.
• Reporting & Tracking: Consolidate progress updates from various teams, prepare status reports, and assist in building dashboards that provide visibility to leadership.
• Process Support: Contribute to improving project workflows and methodologies. Identify opportunities to enhance efficiency, consistency, and collaboration within and across teams.
• Technical Understanding: Apply basic technical knowledge to understand dependencies and communicate effectively with technical and non-technical stakeholders.
• Team Collaboration: Support onboarding, share knowledge about tools and processes, and foster a cooperative and productive team environment.

• Experience coordinating projects or programs in a technology or engineering environment.
• Familiarity with CCaaS technologies (such as Amazon Connect, DialogflowCX, Genesys) and Agile delivery frameworks.
• Excellent communication and organizational skills, with the ability to handle multiple priorities in a fast-paced environment.
• Strong attention to detail and proactive approach to identifying and resolving issues.
• Ability to translate technical information into clear, actionable updates for business stakeholders.
• Proficiency with project management and collaboration tools (e.g., Jira, Confluence, MS Project, or similar).

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guidelines.