Chat Support Agent
3 дней назад
Chat Support Agent (English & Bengali) — Remote
Job Summary
You will provide high-quality customer support in Bengali via online chat, following our internal processes and procedures.
Requirements
- English: B2 (Upper-Intermediate)
- Bengali: B2 (Upper-Intermediate)
- Strong willingness to learn and improve
- A laptop or PC and high-speed internet are required
What We Offer
- Fully remote work
- Paid training (see conditions below)
- Friendly and supportive team
- Paid sick leave
- Vacation leave and extra paid days off
- Interesting tasks and growth opportunities
Salary & Bonuses
- Salary is paid from the 1st to the 5th of each month
- $350 for 15 shifts
- Monthly bonus up to $200, based on quality, performance metrics, and your experience in the team
- Total potential: up to $550/month (≈ 23,246.30 UAH, based on your previous calculation)
Work Schedule (12-hour shifts, 2/2)
Night shifts:
- 19:00–07:00 or 20:00–08:00
Day shifts:
- 07:00–19:00 or 08:00–20:00
Sick Leave
- 14 paid shifts per year
Extra Paid Days Off
- 5 additional paid days off per year
Vacation
- 20 shifts per year
- If you join during the year: 1.667 vacation days are accrued for each worked month
- Unused leave does not carry over and expires on December 31
Paid Training Conditions
Training is paid if:
- You pass the test with at least 80% correct reports, and
- You work at least 6 independent shifts after training
Тип вакансии: Полная занятость
Оплата: 23 250,00грн в месяц
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