TechOps Shift Engineer

At ZONE3000

We help solve your ProblemsTasksIssues

Bespoke software development teams that collaborate, support, deliver and contribute inspirational ideas to IT projects from various industry sectors.

Innovations hidden in people. The brightest IT teams to satisfy your business needs

clients

0

M+

active product users from

all over the world

Team Members

0

+

global technology experts delivering world beating software innovations

Experience

0

yrs

of helping to change the way our customers do business

The Company With A Digital Mindset

Since 1998, ZONE3000 has supported some of the biggest names in the hosting and domain registration industries.

Our talented Ukrainian teams have been instrumental in completing hundreds of projects that have allowed our partners to prosper and profit.

Location: Remote

Your expertise:

• Linux system administration work experience 2+ year
• Intermediate or higher level of written English
• Knowledge of LAMP stacks, including the installation, configuration
• Basic understanding of Email, DNS systems principles
• Basic knowledge of Bash or other scripting languages (Python, Perl, PHP, etc)
• Databases: MySQL based
• Networking:
• A) Understanding of OSI Model, TCP / IP protocol suite (IP, ARP, ICMP, TCP, UDP)
• B) IP addressing and subnetting, Routing concepts
• Able to promptly respond to inquiries via email, instant messaging, ticketing systems and other electronic communications
• Have a strong will for self-development
• Strong focus on self-education and self-motivation, team player with a keen desire to help others

Will definitely be a plus:

• Experience in DDoS mitigation
• Experience and understanding of web technologies
• Experience with monitoring tools (Grafana, Zabbix, Icinga, etc)
• Experience with GIT, Ansible
• Understanding of CI / CD processes

What's in it for you?

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• "You build it, you own it" mentality in most contexts
• Support of personal and professional development
• coverage of costs of external trainings, conferences, professional literature
• support of experienced colleagues
• in-house events and trainings
• regular knowledge sharing in teams
• English classes and speaking clubs
• Life-balance support
• truly flexible schedule, no time-tracking at all
• 25 working days of vacation
• 5 days of paid sick leave per month (if necessary) without providing a medical certificate
• generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Own the day-to-day health, uptime, monitoring, and reliability of services and server infrastructure
• Analyze and improve the reliability of the applications
• Work together with teams in other departments to find technical solutions
• Root cause analysis for production outages
• Hardware and software monitoring
• Help with automation and DevOps processes
• NB: work with servers and services is required (NO customer support or interaction with end users / customers is expected)

About the company and project:

ZONE3000 is proud to represent its partnership with Namecheap ). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 17 million domains under management.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

As our new TechOps Shift Engineer, you will maintain, monitor and develop infrastructure servers and services, keep their performance and stability on the highest level. You will also troubleshoot and investigate global technical issues our internal systems / servers may have. You will develop and maintain in-depth product knowledge as well as knowledge of technologies you work with and optimize technical processes / procedures to make them more efficient and easier both for clients and the team.

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