Technical Officer, Data Visualization and User Experience

The Technical Officer for Data Visualization and User Experience will support the SAFEMed project in transforming complex health and supply chain data into clear, user-friendly, and visually compelling formats. This includes preparation of presentations, reports, infographics, dashboards, and other data visualization deliverables that help stakeholders and decision-makers effectively use project outputs. The Officer will apply user experience (UX) principles to ensure that data products are intuitive, accessible, and aligned with global best practices in digital health and data use.

LOCATION: Kyiv, Ukraine

MAIN RESPONSIBILITIES:

• Develop infographics, dashboards, reports, and presentations that clearly display SAFEMed's results and IT system outputs.
• Ensure outputs are accurate, user-friendly, and aligned with project standards.
• Conduct technical communication with stakeholders regarding visualization of data from various IT platforms and dashboards.
• Ensure clarity, consistency, and alignment with project requirements
• Work closely with technical staff, Communications and MEL teams to visualize data required for reports, presentations, and decision-making.
• Provide input on visualization needs during system development and reporting cycles.
• Apply UX principles to ensure that data products (reports, dashboards, tools) are intuitive, accessible, and easy to use for stakeholders.
• Contribute to project reports and technical deliverables, ensuring consistency in the visualization and presentation of data.
• Perform other related tasks as assigned.

Qualifications
REQUIRED MINIMUM EDUCATION

• Bachelor's degree in Information Systems, UX/UI Design, Data Visualization, Finance, Management or a related technical field.

Preferred:

• Additional training in data visualization, UX design, or health informatics.

Required Minimum Experience

• At least 3 years of professional experience in data visualization, data presentation, or IT system support related to reporting and dashboards.
• Practical experience in UX/UI design, wireframing, prototyping, and creating adaptive layouts (e.g., in Figma or similar tools).
• Experience in collecting, processing, and preparing data for reports, dashboards, or visualization outputs.
• Proven ability to design clear, user-friendly, and visually consistent outputs (infographics, dashboards, reports, presentations).
• Strong collaboration skills and ability to work with IT and technical teams.
• Experience in digital health, eHealth, or donor-funded IT projects (preferred).
• Knowledge of UX principles for data-driven systems (preferred).

Knowledge And Skills

• Strong skills in data visualization and user-centered design.
• Ability to design intuitive and accessible outputs for diverse users.
• Understanding of UX/UI principles applied to digital health data systems.
• Proficiency in visualization and design tools (Figma, PowerPoint, etc.).
• Fluency in Ukrainian and good command of English (B2).

MSH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. MSH complies with Section 503 of the Rehabilitation Act, Section 4212 of the Vietnam Era Readjustment Assistance Act, as amended, and all related applicable regulations.

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