FSM Expert – Developer-Focused

1 день назад

Дистанційно, Украина Go Interactive Полный рабочий день 800 000 ₴ - 1 200 000 ₴ в год

We are looking for an experienced Field Service Management (FSM) Expert with a strong technical and development background to join our client's team in the telecommunications domain. This role involves designing, developing, and integrating FSM solutions to support large-scale Telco operations.

Responsibilities:

  • Lead FSM solution design and implementation with a focus on technical integrations and scalability.
  • Develop custom modules, scripts, and backend logic to meet complex business needs.
  • Integrate FSM systems with ERP, CRM, and other enterprise platforms via APIs and middleware.
  • Collaborate with business analysts and architects to translate requirements into technical deliverables.
  • Troubleshoot and optimize existing FSM functionalities and integrations.
  • Support testing, deployment, and continuous improvement of FSM-related applications.

Requirements:

  • Proven hands-on experience with FSM platforms (e.g., Salesforce FSM, ServiceNow FSM, IFS, Oracle, or equivalent).
  • Solid understanding of Telco operations — scheduling, dispatch, workforce optimization, asset management, etc.
  • Strong programming and integration skills (e.g., JavaScript, Python, REST/SOAP APIs, SQL).
  • Experience with custom workflows, automation, and system extensions.
  • Familiarity with cloud-based environments (AWS, Azure, or GCP).
  • Excellent problem-solving, communication, and teamwork skills.
  • English fluency is required.

Will be a plus:

  • Prior experience with Telco BSS/OSS systems.
  • FSM vendor certifications or training credentials.
  • Background in microservices or enterprise integrations.

We offer:

  • Long-term employment with competitive compensation, based on experience
  • Possibility to work remotely
  • An open, transparent and fun work culture
  • Multi-national team and collaborative work environment
  • Continuous knowledge sharing with engaged co-workers
  • Career and professional growth opportunities

Job Type: Full-time

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