Key Account manager

Job Description

Job Description:

• You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

• The ideal candidate will be apt in building strong relationships with strategic customers.

• You will be able to identify needs and requirements to promote our company's vaccines solutions and achieve mutual satisfaction.

• Develop trust relationships with a vaccines portfolio of major clients to ensure they do not turn to competition.

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

• Identifying Key Account Stakeholders and understanding their perspectives on our competitors and the healthcare environment as well as their needs related to improving patient outcomes to create a competitive advantage.

• Understanding the customer's tender procurement process, key decision makers and influencers- this includes understanding the full tendering cycle (annually or across years) including when the tender is being developed, and how and when key inputs are determined and reviewed.

Territory of responsibilities:

• Located in Odessa

• Cherkassy

• Kropyvnytskyi

• Nikolaev (remote communication due to safety reason)

• Kherson (remote communication due to safety reason)

Requirements and skills:

• Healthcare or pharmaceutical academic background.

• Key account management experience. Vaccines related experience is preferred.

• Experience in sales and providing solutions based on customer needs.

• Proficiency in use of standard software applications, especially PowerPoint and Excel.

• Ukrainian fluent, English not required

Required Skills:

Account Management, Communication, Complaint Management, Customer-Focused, Health Care Systems, Market Analysis, Project Management, Sales Target Achievement, Strategic Planning, Strategic Thinking

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/14/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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