Head of Risk Consulting, Consulting

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics Director will deliver consulting support and projects to VISAs key clients to help optimize clients payment cards portfolios performance, thereby ensuring that Visa is both their preferred brand and a unique business marketing partner.

Principle Responsibilities Key Results Area

This position is key to develop and scale the Risk practice area within Visa Consulting and Analytics across the CISSEE region. The person will report into the head of Visa Consulting and Analytics in CISSEE region and will work closely with the Head of Risk Service Line for the overall CEMEA region.

Specific responsibilities include:

• Develop and manage the sales pipeline for Risk consulting service line in the region. Execute on revenue targets agreed
• Identify opportunities for Consulting assignments with top Clients using VISA and external data, analyze client needs across the focus markets and in coordination with Country Managers and Account Executives, develop Country plans for Consulting activity with top Clients, securing funds from partnership agreements to support Consulting projects where such agreements exist
• Develop project pitches and proposals in coordination with Account Executives, the head of Visa Consulting and Analytics in the region and the head of Risk Service Line in the CEMEA region
• Deliver risk consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required
• Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless client Consulting experience in the countries of focus
• Where appropriate, work with designated practice areas global Consulting groups to incorporate best practice, source analytical or other services and realize consulting efficiency between CEMEA and other regions
• Deliver and manage a network of external Consultants for the projects that require external consultant support and: A Maintain excellent liaison and supervision of external consultants' deliveries, B Assist in selecting, recruiting, inducting, and training new external consulting firms, C Work with other teams and external consultants to develop new and improved tools and techniques for future consulting activities
• Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients
• Participate in the development of the Risk Service line through contribution in development of new consulting offerings, White Papers, Though leadership pieces etc.
• Location can be Almaty

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• Bachelor's degree or equivalent. Masters degree preferred though is not required
• At least 10 years of professional work experience with the following profile: Risk management and analytical experience within the financial services practice of a reputed consulting firm OR within the retail banking unit of a top-tier bank leading FinTech
• Deep exposure to Credit and operational fraud risk management topics in consumer and SME payments and banking
• Experience in management strategy consulting industry is highly desirable
• Consulting skills and client engagement capabilities including strong problem-solving capabilities, with demonstrated intellectual and analytical rigor
• Credibility with clients and working teams and diplomatic skills to extract desired outcomes
• Avid communicator - Comfortable interacting with and presenting to senior management of clients and VISA. Advanced client communication and presentation skills. Fluency in English language is essential
• Strong experience in Microsoft PowerPoint and Excel, with the ability to synthesize data, extract key insights and develop executive presentations
• Superior project management skills demonstrated through experience of managing multiple large client projects
• Ability to multi-task and manage multiple projects simultaneously with minimal guidance
• Previous experience in CISSEE markets would be preferrable
• Result-oriented and initiative-taking personality that proactively seeks to generate impact for both clients and within Visa

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.