Track & Trace Representative

2 недель назад

Львов, Львовская область, Украина Zelh Полный рабочий день 40 000 $ - 60 000 $ в год

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy

At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.  

Responsibilities:

  • Daily communication with drivers and customers

  • Notifying appropriate parties of any issues

  • Inputting updates into the system

  • Answering incoming calls from clients

  • Scheduling appointments

  • Maintaining current knowledge of market trends in the transportation marketplace

  • Other duties as required by business needs or as assigned

Working conditions:
- Work schedule: (EST time) Wed 2pm-8pm Thu/Fri/Sat 9am-7pm EST.

- Competitive Salary in USD

- Remote mode of work

- 10+ business days of paid time off

- Team building and corporate events

- Equipment provided

- A supportive team

  • English level Upper-Intermediate (B2) is A MUST

  • Ability to work in a high-stress/paced environment

  • Outstanding organizational and coordination abilities

  • Excellent communication and interpersonal skills

  • Experience in Customer Support will be appreciated

  • PC proficient (Microsoft Office preferred)

  • Excellent problem-solving abilities

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