User Service Coordinator

6 дней назад

Lviv, Украина beBeeSupport Полный рабочий день
Junior User Management Specialist Job Description

This role involves overseeing the management of user services, providing customer support, and conducting root-cause analysis to ensure seamless user experiences.

  • Key Responsibilities:
  • Manage service lines to ensure timely delivery of user services;
  • Provide exceptional customer support to resolve user queries and issues;
  • Analyze and resolve root causes of system errors or downtime to minimize disruptions;
Requirements and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in a relevant field;
  • Experience in IT, preferably with expertise in Active Directory and Microsoft Exchange Server;

Benefits

We offer a dynamic international working environment with opportunities for professional growth and development. You will be part of a multinational company with a strong commitment to employee success and well-being.

  • Work-life balance and flexible work arrangements;
  • Ongoing training and development opportunities;
  • Chance to work on challenging projects with a talented team.
About Us

We are a global leader in our industry, committed to delivering exceptional products and services to our customers.

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