Full Stack Developer

SysAid is a global leader in AI-powered IT Service Management (ITSM), transforming the way organizations deliver IT services. Our smart, automated platforms help thousands of companies worldwide work faster and smarter, simplifying complex tasks so IT teams can focus on what matters most. We are passionate about innovation, scalability, and building products that push the boundaries of what is possible with AI.

About the Role

We are looking for a talented Backend Developer to join our team and help build the next generation of our global SaaS platform. You will work on designing and implementing scalable backend services, microservices architecture, and cloud-based solutions that power our enterprise-grade applications. This is an opportunity to work with modern technologies, solve complex problems, and deliver solutions that impact thousands of organizations worldwide.

Responsibilities

• Develop and maintain backend services using , Express, and modern frameworks.
• Design, build, and optimize RESTful and GraphQL APIs for seamless integration with frontend applications and external services.
• Architect and enhance microservices for high performance, reliability, and scalability.
• Work with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB) and implement efficient data access patterns.
• Collaborate closely with Product, Frontend, and DevOps teams to deliver secure, robust, and scalable solutions.
• Deploy, monitor, and maintain services in cloud environments such as AWS (including Docker/Kubernetes).
• Ensure high code quality through automated testing, peer reviews, and adherence to best practices in secure coding.
• Participate in system architecture design and contribute to ongoing process and technology improvements.

• 4+ years of backend development experience with a strong focus on (JavaScript/TypeScript).
• Hands-on experience building and maintaining enterprise-grade applications with frameworks such as or NestJS.
• Proven expertise in microservices architecture and distributed systems design.
• Strong experience with SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB), including query optimization.
• Solid knowledge of RESTful API design and best practices for secure, scalable services.
• Familiarity with Docker and Kubernetes for containerized deployments.
• Experience with messaging systems (e.g., RabbitMQ, Kafka) and caching layers (e.g., Redis).
• Understanding of CI/CD pipelines, Git workflows, and Agile methodologies.
• Strong analytical and problem-solving skills with keen attention to detail.

Why Join Us?

• Innovation at Scale: Work on cutting-edge AI technologies impacting thousands of organizations worldwide.
• Make an Impact: Build backend systems that power enterprise-grade applications used globally.
• Career Growth: Enhance your skills in backend development, microservices, and cloud infrastructure.
• Thriving Culture: Join a fast-paced, collaborative environment that values creativity, excellence, and continuous learning.