Senior Cloud Engineer

Senior Cloud Engineer

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, were also building a dynamic, supportive workplace where your contributions make a real difference.

What you'll do:

• Configuring and managing cloud-native networking services provided by cloud providers, such as AWS VPC, Google VPC, or Azure Virtual Network.
• Designing network topologies and architectures to meet the organizations requirements for scalability, performance, and security.
• Implementing cloud network security best practices, including network segmentation, access control, and encryption.
• Designing and implementing redundancy and failover mechanisms to ensure high availability in the cloud.
• Configure and troubleshoot Application and Network Load balancers.
• Use scripting tools like Python, Ansible, and Bash to automate daily tasks.
• Manage and maintain different types of servers, Linux with distros like amazon linux, centos etc.
• Part of On-call rotation with occasional night/weekend work required

Who you are:

• You have the ability to understand software and cloud platforms from the ground up, become a subject matter expert on it, and have the ability to troubleshoot, configure, and repair the platform and share your findings
• You make relevant, specific, and high value recommendations to the design or implementation of a platform. This includes categories such as automation, features, security, manageability, etc.
• You are self motivated and work with minimal supervision
• You see a problem, own it, solve it.
• You have a passion for technology and are constantly researching new/emerging solutions
• You are not afraid to dig into technology you've never used before
• You take accountability, do the things you say you'll do, under-promise and over-deliver
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed

Your skill-set:

• Understanding of cloud services offered by the chosen platform, including compute, storage, databases, networking, and security.
• Understanding of cloud networking concepts, including VPCs, subnets, security groups, and load balancers.
  
• Strong knowledge of GCP.
• Knowledge of cloud security best practices, identity and access management (IAM), and security groups.
• Experience in Docker, container orchestration technologies like Kubernetes, GKE, or AWS ECS/EKS
• Proficiency in monitoring tools like Prometheus, AWS CloudWatch or Azure Monitor
• Experience with log management systems like ELK Stack, CloudWatch Logs, GCP Logging.
• Experience with Chef/Ansible, Bash, and python scripting.
• Extensive Expertise in building infrastructure as code and automating provisioning processes using tools like CloudFormation or Terraform.
• Knowledge of some or all of our toolset: Github Actions , Grafana, Jenkins, JFrog.
• Telephony infrastructure experience is a plus.
• Working experience in Istio is a plus.
• Six (6) years of work experience with: Maintaining Infrastructure, firewalls, load balancers, servers, monitoring systems, and private cloud systems.