Information Technology Engineer
1 неделя назад
IT Engineer
Location:
Kyiv
English level:
B2
We are looking for a skilled
IT Engineer
to join our team in Kyiv. The ideal candidate will provide hands-on technical support to end-users, ensuring smooth operation of systems, devices, and network infrastructure.
Minimum Requirements
- Strong
customer support skills
with a service-oriented mindset - Excellent
communication abilities
— clear, polite, and timely - Strong
troubleshooting skills
across hardware and software issues - Understanding of
basic network concepts
(TCP/IP, DNS, VPN, VoIP) and experience troubleshooting network issues - Basic understanding of
Windows Active Directory
and
LDAP Basic understanding of
Linux/Unix systems conceptsAdvanced knowledge of
macOS- Advanced knowledge of
Windows - Experience working with
Google Workspace (G Suite)
Key Responsibilities
- Provide
technical support
to users, assisting with system and software configuration - Install, upgrade, support, and troubleshoot laptops running
macOS (14.x, 15.x, 16.x)
and
Windows 11 - Install, upgrade, support, and troubleshoot
Microsoft Office 365
,
Zoom
,
Slack
, and other authorized desktop applications - Install, upgrade, support, and troubleshoot
printers
,
computer hardware
, and
AV conference equipment
(projectors, Apple TV, cameras, etc.) - Perform
preventive maintenance
on computers, laptops, printers, and AV equipment - Maintain and manage
IT asset inventory
and support
equipment procurement - Manage
user access
and permissions - Provide
timely communication
on issue status and resolution - Maintain accurate
ticket updates
for all reported incidents
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