Customer Service Representative – Russian

4 дней назад

Киев, Киев, Украина HRS Deutschland GmbH Полный рабочий день 936 000 ₴ в год

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

For one of our clients, a leading automotive company dedicated to innovation, quality, and sustainability, we are looking for a Customer Support Representative with Russian and English. Their culture is built on collaboration, continuous improvement, and a passion for driving the future of mobility, empowering every team member to contribute to cutting-edge solutions. They prioritize customer satisfaction and environmental responsibility, fostering a dynamic and inclusive work environment where creativity thrives and excellence is the standard.

Main responsibilities:

  • Handle customer inquiries and requests via phone, email and chat;
  • Follow up with customers to ensure their issues are fully resolved;
  • Maintain up-to-date knowledge of company products, services, and policies;
  • Collaborate with different departments.

The client offers:

  • Great social benefits package;
  • Paid relocation support to Serbia;
  • Work permit support;
  • Flexible working hours;
  • Excellent career development opportunities;
  • Paid training;
  • Sports card;
  • Team building events.

Job requirements:

  • Fluent level of English and Russian (C1);
  • Excellent soft and organizational skills;
  • Previous experience in the BPO field is a plus.
  • Apply and you will get the full broad information about your possibilities with HRS Group

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Job Type: Full-time

Pay: 65,000.00грн - 78,000.00грн per month

Application Question(s):

  • Would you be willing to relocate to Serbia (accommodation covered by the company)?

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