Invoice Specialist

We are looking for Invoice Documentation Specialist to join our amaZing team in Odessa 

As Invoice Documentation Specialist, you will play a pivotal role in ensuring accuracy, compliance, and efficiency in invoicing. 

Key Responsibilities: 

• Establish and maintain invoicing and collection procedures, ensuring all tariffs and agreed terms are correctly applied. 
• Prepare accurate, timely, and fully compliant invoices. 
• Resolving discrepancies between invoice amounts and payments received. 
• Manage Cashier activities, including daily payment checks and document release in line with credit or payment terms. 
• Correspond with customers regarding billing matters, follow up on overdue accounts, and lead regular calls with key customers to address outstanding items. 
• Dispatch relevant documents to internal departments and collaborate with cross-functional teams and regional offices. 
• Monitor KPIs, drive continuous improvements in billing efficiency and service quality, and ensure customer satisfaction. 
• Reporting to country Customer Service Manager and assistance to Financial team 
• Participate in training and system development (e.g., SAP, 1C) while maintaining high professionalism and service standards. 

• Minimum 2 years' experience in an Invoicing Documentation Specialist role within the shipping industry 
• Higher education degree in Maritime, Shipping, Logistics, or related field (Odesa National Maritime University preferred) 
• Strong knowledge in Ukrainian shipping and logistic market, experience in UA shipping industry during martial law period  
• Basic knowledge in Ukrainian accounting system (taxation, VAT)  
• Strong organizational skills with the ability to work efficiently and accurately under pressure 
• Quality-oriented with ability to follow, create, and improve processes according to KPIs and objectives 
• Ability to manage multiple tasks under time pressure, with a high level of accuracy and attention to detail 
• A collaborative, team-oriented mindset combined with a proactive and results-driven approach