Middle Atlassian Application Administrator

21 часов назад

Украина, Украина SoftServe Полный рабочий день 30 000 ₴ - 60 000 ₴ в год

DIRECTION:

ADMINISTRATION

TECHNICAL LEVEL:

INTERMEDIATE

LOCATION:

UKRAINE

PERSONAL RECRUITER:

IRYNA KLIMASHENKO

WE ARE

SoftServe is a leading technology solutions company specializing in software development and consultancy services. With offices across the globe and development centers across Eastern Europe, we treat our client's business as if it were our own and are passionate about delivering efficient, innovative, world-class solutions.

Our Clients are companies located in the USA and Europe, whose businesses cover healthcare, education, finance, and other areas.

Our team works with server, data center, and cloud-based Atlassian applications such as Jira, Confluence, Bitbucket, and Jira Service Management, among others. We offer various Atlassian services, including cloud migrations, implementation services, Managed Services, and Consultancy.

IF YOU ARE
  • Possessing at least 3-4 years of working experience with Atlassian Administrating
  • Strong in Administrating Atlassian products: Jira, Confluence, JSM, and other
  • Experienced in Atlassian cloud migrations (Server-to-Cloud or Data Center-to-Cloud)
  • Competent in Team leading experience
  • Skilled in ITIL processes and ITSM, showing a theoretical concept
  • Confident in customer support, or system administration
  • Experienced in ScriptRunner or Groovy
  • Proficient in problem-solving and research skills, desire to help people with fixing their problems
  • Effective as a team player
  • Capable of communicating at an Upper-intermediate English level
  • Equipped with technical background (would be a plus)
AND YOU WANT TO
  • Operate with different Atlassian migrations (Server-to-Cloud, Cloud-to-Cloud, etc.)
  • Work on Atlassian configuration requests and product optimization
  • Interact with Atlassian 3rd party add-ons and integrations
  • Attend user guides and training for customers
  • Support the team with issues troubleshooting
  • Take part in administration activities for customers
  • Work closely with client's stakeholders, identifying and implementing their requirements for Atlassian application
  • Integrate the challenges of finding the best solutions for the customers
  • Perform major/minor system upgrades (upgrading Jira to a new version)
TOGETHER WE WILL
  • Help customers with migration to Atlassian Cloud
  • Improve the processes for the customers
  • Make up the solutions focused on customer success
  • Work with complex questions and resolve issues in the Atlassian toolset
  • Get a challenge to find the best solutions for the customers
  • Be involved in direct communication with the client

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let's put your talents and experience in motion with SoftServe.

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