Senior Business Analyst

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Senior Business Analyst

Lviv, Remote

Full-time, long-term

The referral bonus for a successful recommendation of someone:

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We are seeking a proactive and experienced Senior Business Analyst who can bridge the gap between business needs and technical solutions. The ideal candidate is analytical, communicative, and experienced in driving discovery and defining processes that deliver tangible business value.

• Conduct thorough discovery activities with clients across various industries to understand existing ("as-is") business processes, current pain points, and unique business needs;
• Analyze gathered information to define optimized ("to-be") processes that align with clients' objectives;
• Translate business and process vision into clear, actionable requirements and user stories for development teams, ensuring technical solutions deliver business value;
• Perform impact analysis and assess change requests;
• Facilitate effective communication among stakeholders, bridging the gap between client business users and technical teams throughout project lifecycles;
• Work closely with Product Owners, Project Managers, UX/UI designers, and development teams;
• Participate in Scrum meetings and Agile team activities;
• Shape demo flows that showcase Salesforce's value for the specific scenarios;
• Support the establishment and improvement of business analysis practices and ways of working within the company;
• Conduct User Acceptance Testing (UAT).

• 5+ years of experience as a Business Analyst in a software development environment;
• Solid understanding of business analysis techniques and tools (e.g., BPMN, UML, user stories);
• Experience participating in discovery phases to gather and analyze business requirements;
• Strong analytical and problem-solving skills;
• Excellent communication, presentation, and interpersonal skills;
• Ability to work independently and manage multiple tasks effectively;
• Upper-Intermediate English or higher (both written and spoken).

• Salesforce experience (either as a user or Salesforce Business Analyst);
• Experience training users;
• Jira experience;
• Familiarity with tools such as Confluence, Figma, Lucidchart, etc.;
• Certification in business analysis (e.g., CBAP, CCBA, PMI-PBA);
• Salesforce Certificate;
• Experience participating in pre-sales activities.

Health and Self-Care

Benefits include medical insurance, paid vacation days annually, paid emergency sickness leave, and unlimited paid long-term sickness leave, law agency support, possibility of solving personal legal issues

Salesforce Career

Get reimbursed for professional Salesforce certification and the chance to become a certified mentor, with our career development program

Flexible Work

Our employee-friendly HR policy offers paid business trips and relocation support, as well as a flexible working schedule

Personalized Development

Enjoy a competitive salary and receive regular performance reviews with the added benefit of a personal development plan

Professional Growth

Expand your language skills with native speaker-led English and German classes and take on challenging projects with modern technologies. Professional courses, meetups, webinars and conferences

Sun-filled and love-filled office

Enjoy working with mature and awesome people in our modern, sun-filled loft office with a cozy kitchen, unlimited access to a play zone and snacks, and delicious coffee from Chehovych Roastery

Cross-functional expertise

Highly experienced team with 10+ years of both tech and business backgrounds

Competitive salary

Competitive financial compensation based on achievements

Supportive team

Open communication and a friendly atmosphere within the team

Flexible work

Flexible working schedule and employee-friendly HR policy

Noltic provides Salesforce services to businesses across the globe and successfully launches Salesforce apps. With two offices in Ukraine, we've built solutions used by Metro Cash&Carry, Uber, Heineken and many other respected companies worldwide.

We believe smart and awesome people became a key to our constant growth since 2017. As our co-founder, Vlad Petrovych, noted "Our greatest aspiration (after making millions, of course) was to create a place of power where we could do what we loved while staying true to our principles". Being proudly committed to our people's comfort, we invest in every single detail in our office spaces, working tools and the quality time we spend with anyone connected to Noltic's team. We invest in our people, so our clients stay happy with what and how we deliver.

Khrystyna Chepil

Recruiter