Account Manager

We are looking for a driven and passionate Account Manager for the Ukrainian market to join our team in the Kyiv office. 

Responsibilities:

• Taking full ownership of customer relationships and being the interface between the customer accounts and the company;
• Taking full commercial responsibility for customer accounts and for meeting set revenue targets, goals, and objectives;
• Developing and implementing customer account plans that drive critical business objectives, maximizing long-term/short-term share of wallet, and customer satisfaction;
• Developing a trusted advisor relationship and facilitating the optimization of customer account operations around the company's gaming solutions offerings;
• Ensuring the timely and successful delivery of our gaming solutions in line with customer needs and objectives;
• Monthly revenue forecasting and reporting -  giving clear information on the customer's performance, achievements, activities, and any other information as relevant;
• Building and maintaining genuine, strong, long-lasting customer relationships on all levels;
• Participating in,  and where appropriate taking active part in, major exhibitions, conferences and seminars on behalf of 3 Oaks Gaming.

Requirements

• Experience of working in the iGaming industry;
• 2+ years of proven experience in Account Management or others as relevant for the role;
• Upper-intermediate+ level of English;
• Experience of working with/organising promotions;
• Experience in campaign management, to include monthly reporting on campaign success;
• Proven ability to communicate and present on all levels in and outside the organization;
• Experience in delivering client-focused solutions based on the customer's real needs;
• Proven ability to manage multiple customers with different needs while paying strict attention to details;
• Ability to see the bigger picture, analytical and structured with a high degree of discipline, and initiative.

Benefits

Why Join Us?

Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

A Collaborative Culture – Join a supportive and understanding team;

Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

Unlimited vacation & sick leave – Because we prioritize your well-being;

Professional Development – Access a dedicated budget for self-development and learning;

Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

Mental health support – Free consultations with a corporate psychologist;

Language learning support – We cover the cost of foreign language courses;

Celebrating Your Milestones – Special gifts for life's important moments;

Flexible working hours – Start your day anytime between 9:00-11:00 AM;

Flexible Work Arrangements – Choose between remote, office, or hybrid work;

Modern Tech Setup – Get the tools you need to perform at your best;

Relocation support – Assistance provided if you move to one of our hubs.